This being my third trip to Vancouver, I've run into nothing but friendly locals and enjoyed my stays thoroughly. I had the unfortunate luck of getting this hotel through Priceline, however, and was disappointed by several things. The location is not ideal, but more importantly, the front desk staff was incredibly rude. When we arrived after 5:00 pm, we were told that our room still wasn't ready (check-in was at 3:00 pm). When I asked what would have happened if we had arrived on time for check-in, they said they would have found another room for us, but claimed they were also sold out. ??? Later, on check-out, there were two women working up front and when I chose to go to the one standing right in front of me, the other rolled her eyes at me with disgust. She then tried to charge my friend an additional $14. When my friend asked what the charge was for, the woman stood there and just stared at her like she should know already. It turns out that she pulled up the wrong room instead. I was highly disappointed in this desk staff and will not be staying here again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Girlfriend getaway, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, tourists