Stayed in the hotel before going on a cruise. This hotel is in great location, just a block from the ship terminal. We had a room with 2 very comfortable beds on the 10th floor with a beautiful view. The room was very clean and tastefully decorated. The concierge was friendly and very helpful with suggestions for bus tours and places to see in a short time. I would recommend it and stay there again.

We stayed at the hotel prior to an Alaskan cruise in July. The location was great. A small shopping in across the street and there is a pedestrian walkway that runs to Stanley Park within a block of the hotel. THe are around the hotel is very interesting to walk in. There are asian themed restaurants and art galleries in the area. We ate an excellent chinese restaurant that was about a 10 minute walk from the hotel.

The room was in very good condition. The room was very clean and the furniture was in very good condition. The room size was large.

The hotel is about a $30 US cab fare from the airport. To the terminal the fare was about $15 US. (The Canada Place terminal is within walking distance, about a 5 minute walk.)

Checkin and checkout went smoothly. The hotel staff was very freidnly and helpful.

Our one night stay at Terminal City Club was quite pleasant mainly due to an 'eager to please' bell hop. His youth and energy were refreshing and charming. It was apparently clear that our happiness was of utmost importance to him. The next day he loaded our luggage up on his cart and walked us to the Canada Cruise Terminal making our registration and boarding our cruise seamless. (We would have never found our way alone.) The Club Restraunt was cold, stuffy and definitely lacking in charm next to the service we received at the hotel. Our hats off to this young man ... bravo for a job well done!

We stayed here prior to a cruise. The hotel is centrally located and within easy walking distance to most places. The staff was helpful and the hotel very nice. Our first room had a terrible view of the side of a building. They quickly changed us to a second room which was a suite with a view of the water. We ate at the pub downstairs and the food was good. A typical pub type atmosphere. Unfortunately, we didnt have an opportunity to use the amenities, but they looked like the pictures.
We also stayed at the Pan Pacific and this is a much better hotel all around.