My spouse and I have stayed at the Bedford Regency many times in the past, but after this last visit we will never go back.
We've always been OK with the quirky nature of the hotel - the dated '80's decor, noisy plumbing, the incompetent staff, parking two blocks away for an extra $10 a day - because we felt it was a trade off for good rates in a great location. Not so any longer. We were woken in the early hours when the dance music started in the basement of the building. It was not just the sound of the music that woke us, but the vibrations. THE WHOLE HOTEL SHAKES FROM 1AM UNTIL 5AM.
I went to the lobby at about 3:30AM to see if we could change to a quieter room, and the front desk was actually moving with the base beat! They tried moving us up one floor, and when that was still noisy, to the top (fourth) floor, where you could still hear the base, but it didn't make your teeth rattle. We should have just left then. We didn't get to sleep until after it stopped at 5AM.
We checked out shortly after 10AM on Sunday. We hauled our bags two blocks down the street to the parkade, only to find it locked. I waited by the door with the luggage, and my spouse walked back to the hotel to get the key to the garage, only to be told that someone had it (they only have one, apparently) and we'd have to wait. When he asked the clerk why she hadn't told us when we checked out that the garage was locked and we would need a key, she asked him why he thought she would know that we had a car. He pointed out that she had just charged us for parking. We had to sit outside and wait for the place to open at 11 to spring our car and missed our ferry as a result.
The Bedford used to be a funky little hotel - I read the other recent Trip Advisor reviews before we left, and took them with a grain of salt because we'd stayed there before. What a mistake! It's not funky any more. It's a bad deal at any price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Girlfriend getaway, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping