Overall, the staff was rude and the room was icky. The bedding was thin, the room was freezing, and there were cigarette burns in the carpet. My fiance and I booked the room for 3 nights through Orbitz at a very low rate. We checked in on friday and on sunday the front desk called our room and said "so are you leaving or what?" Since we still had 1 night left we went down to the front desk to speak in person about the problem. She was very rude right away and said that they only recieved money for 2 nights, not three. We asked to see the reciept and right on there it said 3 nights! But it was crossed out and she wrote in 2. She said she wasn't going to call orbitz because she'd have to wait for an hour on hold. We found the number for orbitz and we got through right away, they were very helpful, but unfortunately thriftlodge wouldn't cooperate and wanted to charge us again for another night. We decided to leave, and orbitz is refunding our money for the last night.









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