Everyone is slating this hotel to the max. I have personally stayed there three times. The free shuttle from the airport is fantastic, as is the customer service! I read one review which said that the staff didn't speak english - he must have been rating the wrong hotel as its always been the same staff everytime I stayed there and I can't fault them. Now admittedly I have never used the pool so I cant rate that however I have always found the hotel clean and tidy even if the decor could do with a little updating. The hotel looks a little shabby from the outside but the rooms were large and clean and well maintain and anything we wanted we just called room service and they brought it up for us!! The food is well priced and good quality and I'm booked there again next week so its not as bad as everyone says. I wouldn't say is the best for walking anywhere as it seems a little out of the way but for an overnight stopover to catch a conecting flight or waiting to collect a car I can't fault it!