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Michael's Inn By The Falls: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 85 reviews
85 Reviews
5.0 of 5 stars
26
4.0 of 5 stars
26
3.0 of 5 stars
21
2.0 of 5 stars
7
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#29 of 121 hotels in Niagara Falls
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 130
Description: Four-story Hotel situated on Niagara River overlooking Niagara Falls, 20 miles from Buffalo Int'l Airport. This description is based on information provided by the hotel.
Address:
5599 River Road
Niagara Falls, Ontario L2E 3H3
Canada
Check Rates: £93 ($186) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Michael's Inn By The Falls

( 5-9 of 85 )
“Staw Away - fraudulent charges”

Michael's Inn By The Falls

14 Apr 2008

I have stayed at this Hotel many times with pleasant experiences.
However, the last time I stayed I was shocked to find an additional charge of $250 on my credit card the next day. I called the manger to resolve what I thought was simple mistake. I knew something was wrong when calls to the manager went unanswered. After almost a week the manager responded stating that cigarette butts had been found and I was charged for smoking fee. Needless to say I was shocked as I never smoked in this room. Cigarettes in a garbage can? I guess in their mind it isn't possible to smoke outside, put the cigarette butt in your pocket and throw it out. I protested and would rather have my credit card deal with this irrational manager.
I overlooked the broken TV as I brought my laptop and the missing smoke detector but this is to much

  • This TripAdvisor Member:
    • Liked — Cheap
    • Disliked — Fraudulent Charges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acomputerguy's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 14 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Spa, Other
Was this review helpful? Yes No
Management Response
MIBTF, Hotel manager
(Management representative)
24 Apr 2008
We pride ourselves on making sure our Non Smoking rooms stay Non Smoking. It is against Ontario Health bi-law to smoke in a non smoking room or on its balcony (2 walls and a window)

It states on the registration card of this policy which all guests sign when they come in. Our rooms are cleaned daily to be sure this policy is kept in place.

Many hotels in Ontario have this policy now.

We are sorry if this guest did not agree with our policy.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Would Stay Again”

Michael's Inn By The Falls

Save Review
3 of 5 stars
Toronto
14 Apr 2008

This hotel is located on a quiet street at a very convenient location, within walking distance to Casino Niagara and Clifton Hill. Free parking is available at hotel level and more parking on a hill right behind it.

Some renovation may be needed (just the hallway and bathroom), however, the rooms are decent with nice wood furnitures.

It does have some sort of tobacco smell along the hallway, but not in the rooms.

For the price and convenient location I would definitely stay again at this hotel.

  • This TripAdvisor Member:
    • Liked — Location and price
    • Disliked — smell along hallway but it was okay as they are not in the rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronow's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 14 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We were very impressed!!”

Michael's Inn By The Falls

14 Mar 2008
1/1 found this review helpful

We loved Michael's Inn! It was in an ideal location, being only a block from the Rainbow Bridge, a block from Casino Niagara and two blocks to fun-filled Clifton Hill.
The staff were very friendly and courteous and every area of the inn was clean and tastefully decorated.
We were so impressed with our room which had two queen-size beds and had a balcony with a view of Niagara Falls, the Niagara River and Rainbow Bridge. It was spotless and the beds were very comfortable.
The pool and hot tub were really well-kept and we liked the fact that the hot tub was actually hot!
We plan on returning here every year...trust me, you will not be disappointed!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LinmarieToronto's Summary
Date of Stay: March 2008
Member since: 03 April 2007
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The hostest with the mostest!!!”

Michael's Inn By The Falls

Save Review
5 of 5 stars
sueslittlegoodies
11 Mar 2008
0/1 found this review helpful

We stayed at Michael's on there 2 night getaway package. We got a fantastic dinner for 2 one of the nights. I had the prime rib my wife had the Chicken which came which came with soup or salad and a full dessert menu. Breakfast each morning was hot and fantastic, the servers were wonderful and very people orientated.
Pool was nice and hot tub was a sizzling just how I like it.

I would stay here again and again the price was great for a two night weekend package.

Call or check there website for deals thats how I did it.

  • This TripAdvisor Member:
    • Liked — Staff
    • Disliked — Weather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sueslittlegoodies's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 11 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Other
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice jacuzzi room, disappointed in pool area”

Michael's Inn By The Falls

Save Review
2 of 5 stars
ontario
6 Mar 2008
1/2 found this review helpful

I got a great price for a regular room one night and then upgraded to a jacuzzi room the second night. The first room was small. The jacuzzi room was beautifully decorated. Disappointed that the pool hottub wasnt all that hot, and really disappointed that the sauna didnt work. A few people called down to complain and were told someone would come, the next day went to see the dial was broken...guess the people got impatient waiting and figured twisting it again and again might fix the problem..We went here for the highspeed internet supposedly complementary, but we couldnt connect anywhere in the whole hotel..

  • This TripAdvisor Member:
    • Liked — decorated jacuzzi room
    • Disliked — thought they might have given a free upgrade seeing we had the jacuzzi booked next night and it was off season..but they didnt, so we had to move to our room and it wasnt ready till late in day. the pool area was terrible with the sauna not working etc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spudjt's Summary
Date of Stay: November 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 02 March 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, Girlfriend getaway, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Michael's Inn By The Falls

( 5-9 of 85 )
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Michael's Inn By The Falls Address

5599 River Road, Niagara Falls, Ontario L2E 3H3, Canada