While the location was outstanding (we had a Fallsview room), the hotel itself was crowded, incredibly expensive, and I felt nickel and dimed for everything -- water, WiFi, $3 sodas -- even the "manager's reception" contained nothing more than a few nuts & some carrot sticks! 3 burgers at TGIFridays (without booze) came to $75. Very disappointing and way over-priced!

Perhaps it was because we could not get a falls view suite like many of the other reviewers. Our first suite stunk of cigarette smoke and the second room was not much better than that. The wall paper was peeling, the towels were so rough they were uncomfortable and there were holes in the sheets on the bed.

The view was fabulous, the people were nice, the breakfast was excellent. The happy hour reception was sub-par for an Embassy Suites - carrots, olives, pickles, and a bowl of pretzels - but what can you expect for a place with 42 floors of rooms?

A word of caution regarding the elevators - there are 5 elevators that service all 42 floors. We waited up to 10 minutes for an elevator at peak times. Once I actually took the steps down from the 24th floor. It was also a bit distressing to find the Starbucks on the ground floor was price gouging. They were charging $5 for a bottle of water and over $4 for a tall latte. The price was almost half this at the Starbucks around the corner.

We just spent 2 nights at probably the worst Embassy Suites. Generally, it is a 500 room hotel with a mob scene everywhere. Particulars: (A) The so called non-smoking room had a terrible odor; (B) There was one elevator servicing the 14th floor resulting in long waits; (C) Valet parking typically took 15 plus minutes to retrieve car; (D) Food/cocktail area unlike any Embassy. Crowded, withdirty dishes everywhere including where you get clean plates and bowls.

While they claim the TGI Friday in the lobby is an independent operation, the prices are outrageous. Try a chicken fajita plate for $29. An absolute rip off. I would avoid this hotel at all costs.

After we got home, we wrote to Hilton Hotels and got a detailed boilerplate response excusing all their problems. This is a place for unsuspecting foreign tourists with strong currencies who do not know better. In terms of food quality and cost, the new Casino hotel and Galleria is much nicer and more reasonably priced. Do not eat at any of the places near the Embassy.

The view from this hotel is spectacular. Overall the room was clean, and the service was very good. The only downside was that we had a nonsmoking room and smoke was literally pouring in through the bathroom vents the first night we were there. They said they have no control over people smoking in non-smoking rooms, and here the entire floor is not non smoking. They brought in an ionizer which did help.