We just came back from a 5-day visit to the Niagara region with our two children and were pleased with our choice of the Doubletree.
Our room was a typical hotel room -- nothing special -- but it was attractively furnished, new, and clean. The lobby is appealing and spacious (they've got some kind of lodge theme going), and the indoor pool was clean, warm, with plenty of seating. Adults traveling without children will appreciate that the pool is two-tiered and the top tier is appropriately reserved for adults only. There is a hot tub, but it's on the kids' side of the pool, and the kids do make themselves at home there -- which was annoying even though I was traveling with children myself.
The very best part of staying at the Doubletree was the location. Don't get me wrong -- the surrounding area is kind of a dump with abandoned parking lots and empty lots all around -- but the Doubletree was situated perfectly within walking distance of both the kitschy Clifton Hills area (with access to the falls) and the casino (we were not there to gamble, but the casino is housed in mall with a food court and restaurants, which we did take advantage of). For those who have not traveled to this area (as we had not), this is significant because you can not easily drive anywhere around Niagara Falls for lack of parking. We left our car in the hotel lot for nearly the entire stay and walked everywhere instead.
The downsides of the Doubletree were few, but worth mentioning. The front-desk staff, while not rude outright, were not as helpful as those in customer-service roles should be. One seemed really put out by our request for directions to Toronto, and another gave us the wrong information on two separate occasions (telling us the PeopleMover bus system was still closed for the season -- it had been long open, apparently -- and telling us there was no parking at the Whitewater Walk. I'm glad we did not take her advice and hire a taxi. Turns out free parking was immediately across the street.) The other downsides include the parking charge of $10 per day, which I found outrageous since the only way to get to the hotel is by car, and the lack of a free breakfast, which I've come to expect at chain hotels these days. While the parking charge, unfortunately, was par for the course for the area, the lack of breakfast was particularly irksome because area restaurants are so expensive. We mistakenly sat down for breakfast at Denny's on our first morning and I nearly fell over when I saw that an omelet cost $18. There is a restaurant on the premises, but we never tried it -- too expensive with kids.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites