The staff was rather presumptuous and not very helpful. The pool area is very nice, but the rooms with the balconies are completely run down and in need of renovation. I was surprised to see such mistrust in guests regarding pool towels. When I went to the front desk to fetch them on my way to the pool I had to sign for them! And then, after use, I had to return the wet towels to the front desk again! What a procedure! Due to the mistrust they have I also informed the front desk that my room did not have an ironing board. I was affraid they would suspect I had stolen it :).

We stayed this past month at the Best Western Barons on Richmond Rd. in Ottawa, Ontario. It was so close to everything that we rarely needed to drive anywhere. It was situated close to restaurants, stores of all kinds and not too far from the Corel Centre or from the downtown area. The hotel had an excellent restaurant, with good food and reasonable prices. There was a pool and hot tub and also a sauna. We would definitely stay there on our next trip to Ottawa.