My husband and I loved the decor of this hotel. Very modern and chic, and the rooms were soothing.
I think it is way overpriced for the size of the rooms. It is the tiniest room I've EVER stayed in. But the bed? The bed was the most comfortable bed I've ever slept in and I need to find out what kind it is! I had the best night's sleep in a loooong time.
The window options were to keep them open, letting the building across from us see everything, or keep them shut, which made for a very dark room.
We were barely at the hotel, just slept, had the valet take care of our car (very prompt!) and enjoyed the free Starbucks coffee and teas (our favourite extra).
If you are visiting Ottawa on business and are a single traveller, this hotel is for you. It's in the heart of downtown and close to everything you want/need to get to! Oh and for the clean-freaks, like me, our room was spotless!

While this hotel is by no means below average and I only stayed for one night, while the common areas are about average for this kind of hotels the rooms furniture and decor fell below par for a "Ottawa's only boutique hote" line!
I've stayed in numerous smaller luxury hotels and this one unfortunately scored low in the room department.

Check in was speedy and friendly. Valet was also as good.
Overall didn't have time to try a lot of things here but it definitely needs some upgrades inside the rooms.

Location is however very good and if you like the smaller hotels with more personalized service then this is for you.

I read and had really good reviews on the hotel but the only thing I like about this hotel is the girl at the front desk ( extremly helpful and nice) and the bed. The first room we had was really dark and small, so we asked to have another room. The rooms are really small and I don't like the design ( and I usually love modern minimalism). The girl at the front desk is the only one in the staff that actually smiled and helped us. We also heard the other guests in their rooms. Also, when we call and we choose the french option, I'm expecting that the person on the phone can actually speak french ( wich it wasn't the case). If you still wanna go there.... don't take the room 414....

I have stayed at several different hotels while visiting Ottawa and decided to give Arc a try after reading some favourable press about it some time ago. I was very disappointed with my experience there. The Classic Queen Room was quite small - moreso than I would have expected at the price I paid. Additionally, the noise from adjoining rooms - regular level things like television and normal phone conversation was unacceptable.

I would not recommend Arc to other travelers - if you are looking for a good boutique hotel, look elsewhere.