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Sault Ste. Marie

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Algoma's Water Tower Inn: Traveller Reviews


Algoma's Water Tower Inn
Hotel class 2.5 of 5
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360 Great Northern Road, Sault Ste. Marie, Ontario P6A 5N3, Canada
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Reviews you can trust

57% Recommend
3.5 of 5 stars 26 reviews
Excellent
7
Very good
8
Average
3
Poor
5
Terrible
3
By trip type
All (26)
Business (8)
Couples (6)
Family (6)
Friends getaway (0)
Solo travel (5)
[ Date ] [ Rating ]
“The best joint in town.”

Algoma's Water Tower Inn

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4 of 5 stars
Kilgorie
Toronto, Ontario
31 Aug 2009 | Trip type: Business

I stayed at The Water Tower Inn last week and I was pleased with the hotel. The location is good. If you don't want to eat in the Casey's restaurant which is located right in the hotel then you can wander down the street to any number of restaurants. For those that are fans of Tim Horton's, there is one right across the road.
Casey's has good food for the price and a good atmosphere. There is also a pub in the hotel that had a live blues band the night we stayed at the hotel ( a Wednesday ). The place was packed with people. There is also a spa but I did not spend any time there.
You could literally spend your whole stay in The Soo in this hotel.
The room itself was spacious and the beds were clean and comfortable. The only 2 things that I disliked were the T.V. and the location of the phone. The T.V. was rather small for a room that size. It was also several years old. As for the phone it was located on the table by the T.V. so if you were in bed you would have to get up a walk across the room to use the phone. I prefer the phones on the bedside tables. Those 2 things are rather minor in the overall picture. I would recommend this to anyone looking for a nice place to stay in The Soo.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Business
  • Travelled with With Colleagues
  • Member since 07 August 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from teacapan, Communications Coordinator
(Management representative)
20 Nov 2009
Thank you "Kilgorie" for your comprehensive and complimentary review of the Inn. We're so pleased you enjoyed your stay here. Had you had a chance to use our health and fitness centre, you would have found it very much to your liking. We have the only all-season outdoor whirlpool spa in the city, located among the trees and waterfalls in our courtyard. We've also just added a large workout room that is extremely well-equipped and complements our pool, waterfall pool, sauna, and indoor and outdoor whirlpool spas. We've implemented a huge renovation project over the past year that includes redesign of our 180 rooms and suites, (all with new flatscreen TVs) and our public and conference spaces. As for the phone location, business guests like the phone on the desk, leisure folk like it by the bed...it's a personal thing. Our new Top-of-the-Inn rooms feature cordless phones. We certainly hope you can visit us again...we'd love to hear your comments on our "Newly Minted" Inn.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £100 (year-round)
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“We Stayed At Better Hotels”

Algoma's Water Tower Inn

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3 of 5 stars
RockhoundParis
Paris
27 Jul 2009 | Trip type: Couples

We noted on our travels that the Water Tower Inn does considerable advertising however that portion of their budget should be used to improve a few little problems. The hotel is on appearance quite nice. We were not happy with a fair amount of noise from other rooms, the air conditioner did not work properly and the service in the pub was poor. We sat for 30 minutes waiting for service and finally left. The Caseys restaurant was however quite good. I would look elsewhere for accommodations on our next trip to Sault Ste Marie.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 30 September 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £100 (year-round)
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“Thoroughly enjoyable afternoon and overnight stay.”

Algoma's Water Tower Inn

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5 of 5 stars
ping14
sault ste. marie
15 Jun 2009

From the front desk greeting in the afternoon to our breakfast the next morning, we were met by friendly staff, and really enjoyed the many amenities available at this great facility.
We had a refreshing swim in the large pool, then relaxed in the hot tub, and topped the evening with a delicious steak dinner.
We would highly recommend this inn to both travellers AND locals alike.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Travelled with Other
  • Member since 15 June 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £100 (year-round)
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“Dated Dusty Room”

Algoma's Water Tower Inn

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2 of 5 stars
maggie1965
Sudbury, Ontario
7 Jun 2009 | Trip type: Business

Entering the room was disappointing thought I went threw a time warp and back to the 70's. Mismatch furniture, old small t.v. dusty lamp shade. dark dingy wallpaper. I obviously didn't get one of the renovated rooms.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Travelled with With Colleagues
  • Age group 35-49
  • Member since 07 June 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from jocelyn watt, Marketing Manager
(Management representative)
6 Aug 2009
We truly regret you found your stay at the Inn unsatisfactory. Construction has occasionally caused a disruption, but our guests have been pretty understanding. We are still in the midst of our $2M Newly Minted make-over of the Inn; 120 of our rooms are Newly Minted, and by the end of 2009 all 176 guest rooms and suites will be created equal. We have also recently opened our new Top-of-the-Inn rooms. These upscale rooms on our fifth floor feature King-size or Queen-size Snugglebeds® with luxury-count linens and cosy duvets. Each room has a refrigerator, Starbucks coffee brewer, 36-inch flatscreen TV, and iPod docking station. Our company goal is to Exceed Guest Expectations; we have sent you an email to address your concerns.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not what's it chalked up to be”

Algoma's Water Tower Inn

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2 of 5 stars
ashleyandlee
Marathon, ON
26 Sep 2008 | Trip type: Couples

My husband and I stayed at this hotel and were not very impressed. It is definitely overpriced! The convenience of having the pool, hot tub, gift shop, two restaurants and a pub on site is nice, but if you don't have a lot of time to use those things, the room is definitely not worth the $122 "discount rate" we paid for one night.

I've just finished reading about the "renovated rooms" here on Trip Advisor... guess I should have asked for one, as our room was EXTREMELY small, with a 13" tv, and no microwave. I asked for a queen bed at check-in and we didn't realize until we went to bed (many hours after checking in, and had brought all our stuff in) that the bed was actually a double. Not a huge deal, but still.

I do have to mention that the front desk staff were very friendly and helpful. I forgot a few items (comb, hair ties) and they gave me some from their gift shop for free (they had a price tag on them). I appreciated that!

Overall, if you're just passing through and don't have a lot of time to enjoy everything, I'd say find another hotel to stay at. I assumed the rooms would be nice at $120+ a night, but it appeared that the cost was more for the convenience of the amenities than the actual room.

  • Liked — The pub and restaurant were good...
  • Disliked — The room. Was small, dated, damp and smelled musty. Room 138.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Travelled with Spouse / significant other
  • Age group 18-24
  • Member since 20 August 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Algoma's Water Tower Inn Also Known As

  • Algomas Water Hotel
  • Hotel Algomas Water
Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6A 5N3, Canada