My husband gave me a weekend here with my two best friends for a "significant" birthday. What a treat! The suites were big enough that we all got our own little nook to sleep in. Since it was my birthday, they let me have the huge, comfy bed. My friends did say that the pull out couches could have been a little more comfortable but that was our only complaint.

The service at this place was superb. We had dinner at the Citrus one night and the food and presentation was wonderful. Complimentary breakfast each morning was very well done. Lots to choose from and tons of fresh food.

We had spa direct come and do massages for us in our room! How cool was that? The spa staff were very professional and did a great job. Afterwards we went and enjoyed the roof top hot tubs and then the pool. The pictures on the site are EXACTLY what you will get.

We had a wonderful time. From the people that greeted us at the front door, to the front desk staff, to room service to even the maintenance staff (we locked outselves out of our room safe) the service was impeccable and quick.

The place is (to me) a tad pricey but a very nice retreat. I give this four stars because of the pull out couches and the fact that it was so pricey but all in all, I'd definitely go back.

Wow! What a stay... I have now stayed at this hotel numerous times and I will tell you, I have never been so taken care of in my life. Fantastic, upbeat restaurant staff combined with sincere, hard working, friendly, not to mention very good looking hotel staff. Rooftop hot tubs, you can't go wrong! The hotel management is top of the line.

Citrus Restaurant

This place is like no other hotel restaurant I have been in. It's like actually eating at a really nice restaurant, not just the regular same ol' hotel garbage. Great value for your dollar. My girl had the rack of lamb, and she was smiling all night long. Try the cheeseburger and then ask them what its made from.

The Front Desk

It's nice to walk into a hotel and with a warm, friendly greeting. Not to mention how good looking the ladies are. These wonderful ladies at the desk took great care of me. Upgrading my room has never been an issue.

The Room

Great space for your dollar. Comfy bed, and a fully equip bathroom, could you ask for anything more? Yes! and you can have it at The Grand. Beautiful suites with balconies, hot tubs, and fully functional kitchens. Want more? Of course, just ask, and you will receive.

The pool

Swimmable.

The laundry room

Usable.

Want a late checkout? try asking!


The staff

Great, even better at the restaurant.


The internet

The Grand is equipped.


Come to Toronto, enjoy the Grand.

We stayed here for three nights in June 2004, 2 adults one 5 year old.
The room was very clean, fine size with a little kitchen area. You do have to ask housekeeping for pots/pans to be supplied, but why bother when room service food is so cheap. We ordered a kids meal,and any adult would have struggled to finish it. The portion size was massive, for just a few dollars. Great value compared to other hotels.

The gym is top-notch for a hotel gym, a good selection of up-to -date machines, and even the gym changing rooms have a sauna and hot-tub in them.With plenty of towels and big baskets of disposable facecloths which is a nice touch. The pool is lovely, but you can't beat the rooftop tubs. When we were there(just stick on your robe over your cossie to go)another couple had a beer with them, now that's what I call a good idea. We didn't realise how sparse beer shops are in Canada,though.No beer in corner shops there,be warned.

The breakfast was excellent, although unfortunately the terrace is where smoking is allowed, but apart from that it's lovely. Watch out for black squirrels in the trees,very fast and very cute!!

We'd go back here in a minute, are even considering flight to Toronto, stay here for a couple of nights before travelling onto another part of Canada.

Highly recommended.

Just got back from a one week stay at the Grand Hotel and our stay was exceptional. Loved the view from the hot tubs on the roof. Great staff at citrus restaurant made us feel at home, breakfast buffet was exceptional. My children loved the pool. Will stay again on our next trip to Toronto this summer.