I bought an internet package deal for this place, so I suspected that it might be in need of repair (so many of those packages are for deteriorating properties). It was. The "one bedrrom executive suite" was just two small rooms combined with the original adjoining room door, and the second room was barely converted into a living room. But it was spartan and in desperate need of a reno.
The advertised jacuzzi tub didn't exist in either bathroom (both of which hadn't been renovated in 40 years, and included mould below the sinks at no extra charge). They could have put in one nice bathroom and it might have worked, but the two old original bathrooms just looked cheap.
The advertised fridge also didn't exist, but they did eventually bring one up after some cajoling. The staff even acknowledged that the rooms did not have what the package advertised, but only offered to upgrade at a ridiculous surcharge....duh!
The furniture was older and in need of replacement as well.
The upside is that the bar/restaurant was great, the food was great, and the staff in this area was great. The location is also very convenient.
If it ever gets renovated, this could be a nice destination.
- Also Known As:
- Metropolitan Hotel Toronto
- Official Description (provided by the hotel):
- Welcome to The Metropolitan Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. Soon to be the only DoubleTree by Hilton® in Downtown Toronto! The hotel has a total of 426 modern contemporary guest rooms including 34 suites and luxury suites with windows that open, as well as 13,000 square feet of tastefully decorated banquet space ideal for meetings, corporate and social events. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, fitness center and state of the art business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more less
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