Hi Dear,

I've never known that staying in a Days Inn (Lakeview East Toronto) would be a disaster that much...

I have made my reservation through your call center and gave them my credit number. TOTAL ROOM RATE was: $ 349.96 Canadian Dollar. My wife has arrived couple hours before than me. Front desk clerk (Sami) charged on her credit card as $400.00 (that higher even after taxes)

After arriving hotel I asked him why he charged my wife's credit card while he is having my card number and knowing me coming in a couple hours. He said it is "Hotel Policy".

I work for an international company and travel a lot in USA and Canada. I have never been charged by any other Hotels in North America. I told him that was insulting. He murmured and never gave a satisfying answer. When I request cancelling the transaction he refused and mentioned that was a "Hotel Policy" as well. He said he can only cancel that transaction if we agreed to be charged on our card as corrected amount. Middle of the night I didn't have any other choice and I had to accept what he said. He charged us on our credit card. He never apologized for overcharged.

Next day morning I have seen CAA / AAA sign on front desk wall. I requested the front desk lady to be applied CAA / AAA discount. She said that is not going to happen, it was too late. I have never been mentioned AAA discount could be applicable in the hotel when I was making my reservation at first place. That was second failure.

Third morning while I was preparing my breakfast I realized the bagels were mildewed. Again when I mentioned to service staff he looked me like that I was guilty and brought another package without apologizing.

That was my ever worse lodging experience and it is pity having a beautiful location but inexperienced stuff combination.

Akif Ucmak
302 393 6660

Stayed here for 2 nights back in May while the floors were being redone at our house. This is your pretty standard Days Inn, nothing great but just ok. Location is in Scarborough, about 15 kilometres from downtown Toronto. I'd suggest you better have a car if you stay at this hotel because access to transit is limited and it will take you forever to get somewhere.

Service was allright. Breakfast was included, but was basically nothing. Diluted orange juice, cheap croissants and muffins that are sold by the dozen at your local grocery store.

Hello everyone,

I've never known that staying in a Days Inn (Lakeview East Toronto) would be a disaster that much...

I have made my reservation through your call center and gave them my credit number. TOTAL ROOM RATE was : $ 349.96 Canadian Dollar. My wife has arrived couple hours before than me. Front desk clerk (Sami) charged on her credit card as $400.00 (that higher even after taxes)

After I arrived the hotel I asked him why did he charged my wife's credit card while he is having my card number and knowing me coming in a couple hours. He said it is "Hotel Policy".

I work for an international company and travel a lot in USA and Canada. I have never was pre-charged by any other Hotels in North America. I told him that was insulting. He murmured and never gave a satisfying answer. When I request cancelling the transaction he refused and mentioned that was a "Hotel Policy" as well. He said he can only cancel that transaction if we agreed to be charged on our card as corrected amount. Middle of the night I didn't have any other choice and I had to accept what he said. He charged us on our credit card. Ne never apologized for overcharged.

Next day morning I have seen CAA / AAA sign on front desk wall. I requested the front desk lady to be applied CAA / AAA discount. She said that is not gonna happen, it was too late. I have never been mentioned AAA discount could be applicable in the hotel when I was making my reservation at first place. That was second failure.

Third morning while I was preparing my breakfast I realized the bagels were mildewed. Again when I mentioned to service staff he looked me like that I was guilty and brought another package without apologizing.

That was my ever worse lodging experience and it is pity having a beautiful location but inexperienced stuff combination.

Akif

The room was clean, good bed. No problems with staff. The only thing that was a little disturbing was the elevator's noise - our room was on his side. It's far from Toronto downtown, but it was okay because we were by car. There wasn't a lake view at all. Neighborhood good. I recommend it.