I had booked a room this morning to stay in this evening. I had an emergency situation and had to cancel the reservation only a few hours after making it... with plenty of time for hotel to rebook the room. While Expedia had no problem with the cancellation, the hotel manager emphatically refused to be sympathetic and allow a cancellation without charge. The room has been cancelled with no credit given. So, they intend to charge me and presumably resell the room, as well.

The irony is that I was excited about staying there because I heard this place was nice and wanted to sample it with the intention of reserving up to 20 rooms for an upcoming conference. I planned to rebook this sample trip for next week! now, no way!

When it comes to attitude, management always sets the tone and their cold attitude and lack of understanding leads me to believe this is probably emblematic of their staff. No where I want to bring my sales team! I stay in high-end hotels every week and will probably never stay here because of this.

Outstanding in everyway. I have stayed at many places in downtown Montreal and this one for me, is perfect. Every room is spacious and comfortable with all new modern ammenities and very clean. The service is outstanding and friendly. Their indoor pool just opened this weekend and is beautiful. Great location as well. Highly recommend it for anyone staying in the area.

I am always nervous staying somewhere that hasn't been opened very long but took a chance since it was referred to by a good friend and the price was right.

What a beautiful classy place! The decor was just great with high-end furniture and the service outstanding. It's location couldn't have been better. I was in for a Hockey game which was right across the street at the Bell Centre. All the Best restaurants are within a 2 block radius.

Unfortunately the spa wasn't ready for opening so I didn't get to enjoy it. I will have to try it upon my return in May!

This condo/hotel should be completed by March 31, 2008. Spa/pool on 12 floor has wall of windows for natural light but view is of parking lots and roof tops. The deck will have 4-season access to a hot tub and view of Mount Royal. Very nice. There is an exercise room with cardio and weight machines.

Floor 11 is a half floor owing to the pool on the floor above. That said, rooms on this floor offer guests a large balcony.

Floors 4-10
Rooms: x04 are king sized suites with large sitting area, (pull out sofa, coffee table, two leather seats and 32" plasma tv), small desk, glass table and 4 chairs. Wet bar, excellent espresso maker and mini bar. Bed room has sliding smoked glass doors with its own tv. Bathroom has separate tub/rain shower, double sinks and Molton Brown toiletries. The room and hotel utilize contemporary styling (stone, stainless steel fittings and white oversized subway tiles in bath) but is very warm and comfortable.

Rooms x08 are corner rooms with a rounded sitting area providing dramatic light. Same amenities as above in this very attractive King sized beds, offering a hotplate built into the wet bar and dining table for six.

Room x10 are the smallest and be joined together with Room x11 for a two room suite by closing an outer door to the hallway.

Room x11 has the same amenities as x04 but have fire place with a flat screen tv mounted to the wall above, a hot plate and a small balcony facing southwest along Blvd. Rene Levesque.

Rooms x01, X02, x17 and x18 can be joined together by closing a common door.

Room x02 has a small balcony and a view west up Rue de la Montagne of Parc du Mont Royal. The balconies are convenient to smokers because all the rooms are non smoking.

The concierge, Luc Lavoie, a member of Les Clefs d'Or, will arrange for catering from any restaurant in town if you wish to entertain in your suite or simply dine in alone. He'll also stock your room with milk and oj for the kids if you call before you arrive. He also has DVD players and a few video disks for kids.

It is conveniently located to downtown the Bell Centre and Crescent Street and all its restaurants. La Queue de Cheval, offering premium, dry aged steaks is a block away.