One of the BEST hotel experiences that I have EVER had! I requested a hotel room on a high floor with a view prior to our stay and we received exactly what we requested. We were even allowed to check in at 10:00am and were given an even nicer room......just because! This is the kind of experience that you can expect while staying at this hotel. The hotel's staff were amazing! From the janitorial staff to management. Everyone always had a smile and friendly Bonjours. The concierege were very friendly and they all had a wealth of knowledge about the city! The hotel has a great location. About 1 block from the Metro station and about 2 blocks from shopping. About a 10 minute walk to the Museum of Fine Arts. The room itself was great. It was oversized and had many great amenities. Heater in the bathroom, bathrobes, toiletries, safe, iron and ironing board etc. The bedding was very warm and comfortable! My cousin and I were here in February when the temperature never reached above 25 degrees, so it was always great to come back to a warm SUPERIOR hotel room.

For the people who have left negative reviews about this hotel.....I am greatly confused. I think that either these people are very demanding guests and one little thing didn't go their way so they just decided to make up there minds about the hotel off that one incident or maybe they just woke up on the wrong side of the bed????

If I HAD to give one criticism, it would be that the traffic noise is a little more noticable than most other hotels I have stayed in. It is not enough noise to keep me from returning to this EXCELLENT hotel!

My husband brought me here on my 30th birthday... it was wonderful!!
I've been to Montreal many times and have written reviews on most places. This has been one of the better experiences.
Pros:
+great location, close to shopping and restaurants
+SUPER friendly staff. courteous and polite and always available for help.
+beautiful affordable spa (Amerispa) and nice pool and whirlpool. I had a massage but wanted the Vichy shower massage. Will do that next time!!
+clean room and comfy bed.

Cons:
- rooms were a little outdated, but we had a great suite on a high level facing the city.
- expensive mini-bar and everything else. but aren't they all like that??
- walls were a little thin but no partyers here!!

We ate at Cavalli nearby. The food and service was great. For the hip and beautiful, (I was neither) but still had a great experience!!
Highly recommend this place for a great stay in Montreal!!

We spent Christmas in Montreal and stayed at the Omni. Everything was as booked and the staff were very friendly and helpful. The concierge was extremely helpful in booking a restaurant for dinner Christmas day. The room was big and bright and exceptionnally clean with a small window that opened up to let in fresh air. The small bar was very relaxing and a great place for a night cap. The location is excellent and only a few minutes walk to the centre of Montreal. I would most certainly stay there again.

My experience was similar to the previous reviewer. I arrived at the hotel after a long train trip from NYC at 2030 hrs on 12/29/06 and the receptionist, who was smiling and very gracious, had the booking ready. She said the room was one with a king bed but she could se that we were travelling with our 15 year old daughter and immediately offered us an upgrade to a larger room with a roll away bed at no extra cost.

The room was beautiful - old style but no evidence of wear and tear - we loved it and the bed was heaven after the one in our NYC rental apartment. There was a fabulous view of the mountain and city.

The bellboy gave us great directions to a reasonably priced bistro and we received good advice from the concierge again the next morning about the best place for good coffee.(I am having difficulty finding good italian espresso coffee.) The concierge gave us all the information about New Years Eve celebrations and advice on how to dress appropriately - an outdoor venue with a heated dance floor!

The staff was all fantastic and I can't think of one negative point to make. I will certainly stay again if I am ever back in this part of the world.