My Fiancee and I, and another couple stayed at this hotel over Easter weekend 2008. The largest complaint is the Parking Lot. It is under construction, but no-one in the hotel will tell you this, and tell you to go underground, where a sign says "Lot Full" the only other option is to park in the Mall Public Parking, and walk up a flight of stairs, and two escalators and then a long walkway into the Hotel. The service was friendly, and every time we asked for more towels, or toothpaste or anything, they were very prompt. although it took an hour and a half for our luggage to get from the lobby up to our room. The revolving restauraunt had a beautiful view, but was extremely expensive.

The best part about this hotel is that it is walking distance to everything in Montreal that interested us, and it is attached to the RESO, and we walked through there for hours.

I would reccomend this hotel, as soon as their parking garage is fixed.

We did get out of the parking lot without having to pay, but it took some social engineering.

If your employer is searching for a place to hold a business meeting this is THE place to do it in Montreal! This property lacks nothing. Service is a straight-10 at every level from the front door through the guest check in service to the revolving restaurant on the top floor to the rooms themselves. Families will be able to save money on food by visiting the food court two floors below the lobby where you can buy from McDonalds, Chineese Emporium, and similar fast food outlets. Several retail shopping stores one floor below the lobby carry mid-priced clothing articles. The thing to be careful about is price. We paid $139 per night but I saw prices as high as $500. The only negative thing about this property is the requirement to pay $9.95 per day for Internet service.

Stayed at this property for an awards dinner, and I would definitely go back. The rooms were fine, the restaurant had good food (we only ate breakfast there, so I can only speak for breakfast), room service was fast, and the food was decent.

The concierge was extremely helpful in providing directions, making reservations etc. and even gave us umbrellas when it rained unexpectedly.

The ballroom and meeting space was also good, and the staff was very accommodating, and even though French was their native language, they always spoke English to each other when working with us (not just speaking English to us) so we never felt like they were saying things about us while standing right there not knowing what was going on.

I would return to this property.

Location:
The Delta Centre-Ville is difficult to get to, if you are driving there. It is in a good area, close enough to walk to Old Montreal and also walking distance to the shopping Montreal is so famous for.

Check In:
Pierre at the check in was rude, as were the valet parking attendants.

Club Room:
We stayed in a club room and all of the staff in the Club lounge was very friendly and helpful. The breakfast offered there was a small buffet of limited fruits, bread and coffee. In the evening their selection of appetizers was also very limited to a small plate of veggies and dip and an even smaller plate of sushi. There is also an honour bar--but at 7.25 for a small glass of Chardonnay I wouldn't recommend it. Instead, take some food back to your room and buy a bottle of nice Champagne or wine at the SAQ.

The room was small and, although we were not on a smoking floor, it stunk of cigarettes as soon as we walked through the door. The night table was filthy. The bathroom was clean, but again smelled of smoke. There were up graded amenities in the bathrooms on Club room floors.

Overall, the Club Room was not the typical larger room with upgraded amenities that I am used to. I would save my money and go with a regular room if I had to stay at this hotel.


Exercise Room:
A good selection of cardio equipment and limited strength training equipment—all filthy.


Spa:
Good pedicure and manicure, nice atmosphere. A variety of spa services and massage therapy offered here.

Room Service:
A variety of options. I had a vegetable stir fry that was bland and over priced. Not recommended


Overall:
We were guests of the Delta Centre-Ville as a part of a conference so did not have the choice of what hotel to stay at. There are many other hotels of better quality in the area so I would not recommend this place. Although it was not the worst hotel in the world--or even in Montreal--it fell far below my expectations.