February 4th, 2012
My wife and I tried this restaurant for the 1st time and were extremely disappointed. We both had the same dish from the Table D'Hote (steak frites which was flank steak) because there was very little choice on the Table d'Hote menu which appealed to us. Although the meat and the coffee were good, the rest of the meal was less than ordinary. The salad, although presented very nicely, was nothing special, consisting of what appeared to be the mixed lettuce from Costco in a fancy presentation. The French Fries were average. You would think they would want to impress their customers with a nice dessert - this was hardly the case. It was a small piece of what we would term "birthday cake" (maybe 2 inches square) and alot of icing. It was not even offered to us. The coffee was good. Overall we cannot recommend this restaurant. They are fooling themselves if they think they can compete with what exists in the way of restaurants, either in D.D.O. or Montreal. They seem to believe that they rate with some of the great restaurants in Montreal of which there are many. I predict that they will not last long unless they shape up and get their prices, quality, quantity and service in line with other restaurants.
The service was attentive, perhaps too attentive. There were only three tables which had patrons (Saturday night between 6 and 7:30 P.M. for a total of about 12 people in all). The waitress was overly aggressive; actually she was obnoxiously aggressive (but we did not penalize her and tipped her generously just the same believing that this was the poor training she received from her employers). She also asked some foolish questions, for example, "would you like some water?", "would you like a basket of bread?" (consisting of two rolls); however, she completely failed to offer us the dessert that accompanied the Table d'Hote and tried to sell us an a la carte dessert instead. She was constantly on top of us - too much so but I guess she really didn't have anything else to do since the restaurant was basically empty (and we can understand why).
I was also told that they have their own web site but I was unable to open any of the headings on the web site. They also advertise either erroneously or purposefully incorrectly. They show rib steak on the picture advertising the restaurant but I did not see rib steak on the menu (unless I missed it), they offer rack of lamb as a meat on their grill menu but it does not consist of a full rack but rather a half rack, the web site indicates that they accept AMEX but they do not, etc., etc., etc.
While my wife and I thought we were going out for a nice dinner we were sadly let down and left discussing how much we did not enjoy ourselves. All in all they believe that they are fooling the public but not for long.
Good luck just the same.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
After reading your comment, it cannot be constructed as review but more of a rant. There are multiples contradictions inside this review so I will only state facts. Based on everything you wrote, I’m not even sure you reviewed the right restaurant.
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We accept amex, visa, mastercard and debit.
Our website is fully functional. (That goes for mobile devices as well)
We claim proudly that our steak-frites is a flank steak
We have rib steak on our menu (right above the rack of lamb)
We use organic baby greens for our salads
All our desserts from the menu are homemade (crème brulées, tiramisu, cheese cakes, etc…)
Our table d’hote steak frite cost 25$, it includes a soup or salad, 8 oz flank steak with home fresh fries, a dessert and a coffee. Are steak-frites is 19$ alone. No one has a steak under 20$ in this area. (Excluding hamburger steaks our course! Those belong in pubs and burger joints and that’s just super!)
Our servers take pride in the quality of service they provide. We do offer bread refills if you run out and the main course is not finished avoiding waste. We do this because we warm the bread to order.
We never ask for water refills we give them till our customers depart.
We are always fully honest with our customers, our prices are clearly stated on all our menus, our food looks exactly like all the pictures we have up on the internet. We also do everything we can to accommodate all our customers.
Thank you for your time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC