We flew from Calgary to Quebec for a 3 day break to experience the history, quaintness and character of the city at Christmas. The hotel was perfect - we had no complaints at all. We were given a 6th floor room with a beautiful view of the St. Lawrence river. The bed in our room was extremely comfy and we slept well all 3 nights. The hotel was spotless and beautifully decorated for Christmas, inside and outside.
On the first night we ordered in-room dining, which was beautifully presented and quite reasonable. We enjoyed breakfast in the Cafe de la Terrasse and had a lovely evening with drinks and snacks in the hotel bar (which has stunning views of the river). The only disappointment was that the pool is being renovated, so we were entitled to use the Hilton's pool instead. (There was no noise at any time from the renovations). However, we didn't make it to the Hilton but would likely have used the pool at the Frontenac if it had been open.
The service at the hotel was impeccable - we felt really well looked after and definitely intend to stay at this hotel next time we visit Quebec City.

I felt like a princess in a castle!!! The Fairmont Le Chateau Frontenac is an exceptional hotel. Everything was exactly what we hoped for- the service, food and location are sensational and our room was fresh, updated and clean. The spa/pool area is incredibly relaxing. After a long day sight seeing we loved next to the fire in the Chateau's bar. Very cozy! Highly recommend staying here but only if your budget is not limited...valet parking is $31 per day.

We booked four nights here over the Thanksgiving weekend. We were given a new room after one day because they were pumping grease traps below our window, the noise was so loud we couldn't hear ourselves think. The second room was a smoking room, which we were told was not. It had a connecting door to a suite which was being used as a corporate hospitality room. Smoke smell and noise until 2am. Jackhammers and construction at 7am.

Advise to check room before accepting. They will put unsuspecting guests is terrible rooms first. Insist on upgrades, they will comply most times.

This hotel is amazing. The brochure describes it as "decaying grandeur" and I couldn't put it better myself. For a start, the hotel is in the exact middle of Quebec City, set against an idealic square, surroundered by restaurants and filled with street performers. The concierge are the most obliging people I have ever met, and each night gave us a perfect reservation in a perfect restaurant to eat at. The rooms are superb and are decorated to the highest standard, our room even had it's own turret. The pool and gym are well equiped and the deli, affordable and delicious. Although the hotel was an absolute joy to stay at, some things were slightly annoying. The restaurant in the hotel was over priced and lacked any kind of atmosphere. The veranda Cafe, although very pleasant didn't allow children under the age of 16 to sit inside. However, I would definately stay here again, the surrounding views are superb. An absolute gem of Quebec, of Canada, of the world.