Before I begin please note we arent moaners or habitual complainers... read our other reviews and you will see this is the only negative one we've written- I want people to know this is a totally honest review and am writing it so that people can avoid or change booking if they can...We arrived at the Mare Monte last week on Saturday 17th Sept and within an hour of getting there we were on the phone to the travel company in UK to move us out of there. we had to endure one night until we were transferred and I can honestly say that hotel is an absolute disgrace- I wouldnt stay there for FREE. The air con was leaking all over the hotel, the place was filthy- swarming with flies and wasps... we were sent into lunch on arrival and i just felt sick. there was just one section for food, there was some greek salad- strangely minus olives and feta (odd I know!), some congealed white sauce, supposedly carbonara to go with the hard dry pasta, the bread was stale and hard, not a dessert in sight.. just overall very very very poor... what made it worse was having to fend off flies and wasps which were constantly landing either on the plates or on you... i took a fish and was sickened when i sat down to attempt to eat it... see photo... disgusting! The canteen (its never seen a restaurant so cant call it one) had the atmosphere of a funeral parlour, no hustle and bustle of staff cleaning/ clearing plates etc... just silence apart from the buzz of the flies and wasps... if it wasnt so disgusting it could be quite funny watching people do funny arm flapping walks to get from A to B and avoid the wasps...The drinks were given in the little cheap plastic cups you get with water machines in UK, even beer was served in them so to get a pint you would need to visit the bar about 7 times to fill a standard glass... how is that all inclusive? The rooms are very basic with hand held shower, dirty floors, filthy taps, filthy drainage plug, rock hard beds and pillows, rubbish useless leaking air con- on the plus side the view was lovely but what good is that when you cant relax for the filth around you... just awful. The small balconies are separated from next door with ugly wired glass and ours was all cracked. There was an awful sewage stench around the beach, and although a beautiful setting, it was dirty. Whilst we were ringing the UK we took a walk down to the beach to make the calls... couldnt find one sunbed that wasnt broken, there was broken glass on the beach (presumably washed up as i dont think the hotel owns an actual glass) but no signs of any staff having cleaned beach area... ever. The BBQ was used as an ahstray by bar staff (see pictures) which made me sick and the cocky barman smoked constantly whilst working behind the bar. There must have been 40 wasps hovering around soft drinks tap behind the bar. I can not say a good thing about this hotel, apart from the fact that it is indeed in a lovely setting, but as i say what is the point of that when you just cant relax at all because of the sub standard cleanliness and food/ drinks/flies etc. When we told the receptionist we wanted to move she was clearly used to getting complaints and took it with a pinch of salt, as if it happens everyday. this hotel should not be allowed to take money from people, its a disgrace. After our only night at the hotel i was talking to a couple who had arrived there on the Tuesday and I felt so sorry for them as they had been told by their holiday company that they couldnt move as the hotel was charging them the full price regardless and so they had to just stick it out... they were there for 2 weeks and told me their daughter wanted to go home- I really felt for them having to endure that place for so long. We booked with easyjet holidays who were great in helping us from UK and although we had to pay to move and went to the half board Park Hotel instead of all inclusive it was far better value for money, a lovely place, spotless, fabulous food, beautiful setting and a million times better than nightmare monte. We obviously ended up spending more than we planned as drinks/ snacks should have been in with the price but it was far far better than the dump we had just left. Apparently the Mare Monte has been sold off and was given as a reason for the staff not caring/ cleaning etc. but this isnt a good enough excuse, it is robbery taking peoples hard earned money for that place. If you have booked here for end of season please do yourself a favour and change your booking whilst in UK, its far easier and cheaper to do from UK before you go than doing as we did once you've arrived in the resort. We ended up having a lovely relaxing holiday but I so wish Id have never booked mare monte in the first place.
- Also Known As:
- Mare Monte Hotel Benitses
- Mare Monte Hotel
- Corfu Senses Resort Agios Ioannis
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