Spent two nights there....never again!!!
Seems to be family owned and opeated; given an actual key for your room and a remote control??? Must sign a credit card carbon receipt in the event that you lose either the key or the remote for a total of $40. You do receive this receipt back upon checkout.
We stayed on the first floor...room is very small but size was the least of our worries. First of all, there was not an air conditioner unit in our room. It would have been nearly impossible to stay in that room if we were planning on spending time there during the daylight hours. When I inquired about the air (I had to walk to the office because the room has no phone...what hotel does that to their guests?), the nice young man (he really was nice) came to our room and told us to just open the bathroom window and it should be okay OR we could pay $40 or $50 more a night and move to a room with an air conditioner. What??? Needless to say, we did open the window the first night and since the weather in Tahoe can get chilly at night, it worked out fine. Second night, left the window closed....it was in the high thirties...no need for open window.
Second, there is a standup shower only...no tub. Not a problem except that the shower had absolutely no water pressure (deal breaker #1) and you had to constantly maneuver the shower head because the water was either scorching hot or ice cold (deal breaker #2). My daughter wouldn't even shower there. I did talk to the front desk about it and they apologized but didn't seem too worried.
Final straw was after my cold/hot/cold/hot shower, I get ready to dry my hair and there is no blow dryer. I have never stayed in a hotel that didn't have a blow dryer. There is also no iron/ironing board. Expect to find just a basic room with basically nothing in it but a bed, a tv, a dresser and side table.
On the positive side, the location is great if you like being near Heavenly. The property also seems pretty safe....we didn't have any trouble walking to and from the Heavenly area. We even walked to meet some friends at their hotel near Ski Run.
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