We arrived at 9:30 pm after a 10 hour flight from Europe, I had prepaid the room before we left, within 5 minutes of arrival we had our keyy cards and went up to the room only to find that the door would not open. I left my wife there with all the luggage went back to the desk. The clerk first asked me a bunch of questions about how I had tried to use the card then he looked it up and said "Oh yeah we have been having trouble with that room" The hotel was half empty and they gave me a room with a known problem, how stupid is that? To make matters worse I had to show my ID again to get a new room, after only beig gone for 5 minutes! I guess they had forgotten me already, after that there was no apology or offer of help with our bags. THe next morning at checkout no one asked how our stay was so that is why I am writing this. I have stayed at Delta hotels a lott and they have the best beds in the business, but after this experience I will probably not stay again.
- Also Known As:
- Delta Vancouver Airport Richmond
- Delta Vancouver Airport Hotel
- Delta Richmond
- Richmond Delta
- Official Description (provided by the hotel):
- The Delta Vancouver Airport is situated in a beautiful garden setting on the banks of the Fraser River with a 138-slip Marina. Only 20 minutes from downtown Vancouver and on the doorstep of the Vancouver International Airport, this waterfront property is an oasis for all travellers. Cycle or take a leisurely stroll on the more than 20 kilometres of riverside trails that connect to the hotel. Forget worrying about long lines and traffic delays, with the complimentary airport shuttle and check-in kiosks located in the lobby, Delta Vancouver Airport has taken the stress out of travelling. ... more less
- Reservation Options:
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