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Chateau Bonne Entente: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 12 reviews
12 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
2
3.0 of 5 stars
1
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 17 hotels in Sainte Foy
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  • Hotel class: 3 of 5
  • Rooms: 157
Description: Traditional Chateau Hotel set on landscaped grounds. This description is based on information provided by the hotel.
Address:
3400 Chemin Sainte-Foy
Sainte Foy, Quebec G1X 1S6
Canada
Check Rates: £151 (CAD 298) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Chateau Bonne Entente

( 2-6 of 12 )
“This is a beautiful hotel / resort - a must stay in Quebec City!”

Chateau Bonne Entente

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5 of 5 stars
Brights Grove, Ontario
5 Oct 2006
5/5 found this review helpful

My wife and I stayed at Chateau Bonne Entente September 28 to October 1/06. Our stay there was for business purposes to attend a conference at the hotel.

This hotel resort is outstanding. It is nestled in a quiet suburb of Saint-Foy about 20 minutes from the Old City of Quebec. The grounds are beautiful especially in the fall with plenty of mature and colourful trees, small pond with a waterfall and nice courtyard containing a pool, plenty of decking and a summer grill. The resort itself is a two storey townhouse type of structure set up in a circle with two wings. Rooms vary in size from a standard hotel type room containing a double or queen size bed, bathroom and large sitting area to one bedroom suites that surpass most hotels in size and comfort. Everything is first class in the room with ample closets, full amenities and a bright large bathroom with oversized tub and waterfall showerhead. Very nice touch! The bed could of been a bit larger for two people.

The Monte Cristo Resto Lounge and Dinning Restaurant is elegant, however very expensive. Food quality is above average and the bar area is relaxing. Staff go on and above to call of duty to help you and there was no communication problems. All staff spoke very good english which was appreciated as our French was poor at the least. This is a nice touch considering very little effort is made to speak French in most Canadian Provinces for Quebec travellers.

My only complaint about the room was the fact that there is a coffee maker, however, you must purchase the packets of coffee at $3.25 each to make it. Considering the class of this hotel, this should be complimentary. Much cheaper hotels offer this service free of charge. In room items such as alcohol and snacks were priced way above average. There is a nice coffee shop right next door within walking distance that serves gourment coffee and light meals at a normal price.

This hotel is a pretty good distance from the Old City of Quebec. Although they offer a shuttle van (6 passengers) the times are very inconvenient and the van is almost always booked. You are able to get public transit (bus number 7) right at the entrance that takes you right into the old city. Depending on the time of day it takes 20 minutes to half an hour. You will need exact change ($2.50). The buses are all new and comfortable. We found the drivers very courteous and helpful. Parking in the old city is nightmare if you drive yourself.

All in all this is a 5 star class resort, voted as one out of 3 top small hotels in Canada on a world wide basis.

This resorts caters to business groups and can accomodate families, although it is off the beaten track.

If you would like further information please do not hesitate to email me at: dcardy2@cogeco.ca

  • This TripAdvisor Member:
    • Liked — Quality of accomodations
    • Disliked — Small beds, room size allowed for King Size bed, coffee had to be purchased for room maker
    • Any tips/secrets for future travellers? — Go and enjoy!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellerDave's Summary
Date of Stay: September 2006
Travelled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: 20 September 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
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Average price*: £151 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderfully comfortable bed; world's best shower; quick drive to Vieux Quebec”

Chateau Bonne Entente

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5 of 5 stars
Richmond Hill, ON
10 Jul 2006
4/5 found this review helpful

My husband and I travelled to Sainte Foy during a 5 day trip to Quebec (2 nights in Vieux Quebec, and 2 in Sainte Foy). We found the Chateau Bonne Entente while browsing online and were enticed by their packaged promotion of 2 nights including buffet breakfast and dinner for two. We were quite glad that we found this little gem (which we later found out was rated as one of the top hotels in the world in a hotels and resorts magazine we encountered during our visit to the province).

Although the hotel is quite secluded, there was a shuttle service into old Quebec City (we opted to take a taxi, which was about $10-$15 Canadian). It is also a quick trip to the Aquarium (which, in retrospect, was not worth our while; considering it's extremely small size in comparison to the Toronto Zoo), other entertainment venues, and the main mega-mall.

The Monte Cristo restaurant was okay (food and service were above average), but did not compare to the Paris Brest in Vieux Quebec. The menu was a little expensive for dinner, but we didn't mind since it was included in our package. We opted to take a cab to Vieux Quebec the second night to eat at the Paris Brest instead.

The pool was clean and a decent size for maybe a dozen swimmers. The hot tub and sauna facilities were also impressive.

The bedroom was exquisite, complete with Egyptian cotton linens and an Italian style bedroom set (comfort at its finest, if you don't mind a stiffer mattress). The room was quite comfortable, and we were not at all disturbed by any external noises.

The bathroom was nicely designed, including a wonderful enclosed shower. The shower had a rainfall option as well as multiple massage jets coming from every which angle. The hotel also provided wonderfully scented shampoo, conditioner, and lotion from Fruits & Passion (unfortunately, the shampoo/conditioner combo is now discontinued in the stores, so we can't buy it outside of the hotel).

Service was good and everyone was quite friendly. The gift shop; however, shouldn't really be called a gift shop as it's about the size of a walk-in closet, and sells only the very basic travel items (the hotel does carry a catalogue from which you can actually order the entire contents of your hotel room for delivery to your home; furnishings and paints also).

A great hotel, especially if you want quick access to Old Quebec, but want to get away from the hustle & bustle.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: August 2004
Member since: 06 July 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
Was this review helpful? Yes No
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Average price*: £151 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely Perfect!”

Chateau Bonne Entente

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5 of 5 stars
Halifax, Nova Scotia
28 Aug 2005
5/7 found this review helpful

We stayed at the Chateau from August 14th to 19th, 2005. Being on our honeymoon, we were a little anxious that everything go well, but we couldn't have asked for better. The staff was courteous, helpful and pleasant (and completely bilingual, which was unexpected but appreciated). Our Distinctive room was beautiful and the whole resort was sparkling. The hotel had a shuttle service into Old Quebec City each day but was only a 15 minute drive away. We spent much of our time alternativing between the pool, the huge outdoor hot tub and the smaller hot tub on the second floor. Dinner at Monte Cristo was fabulous (though expensive - worth it for the quality however). Amerispa is the nicest spa either of us has ever been to and their staff were excellent as well. Overall, an absolutely wonderful experience and we can't reccommend it enough!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: August 2005
Member since: 28 August 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
Was this review helpful? Yes No
Check Rates
Average price*: £151 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't waste your time and money!”

Chateau Bonne Entente

17 Jul 2005
7/12 found this review helpful

It seems that all of Quebec is under construction...
Problems began the minute we arrived. The room we reserved was not available, or better yet, we could not get the lake room because THEY HAD NO LAKE!! They stuck us in a cheap room for the price we payed for the better room! All the way in the back of the hotel, then they offered a "better room" for almost $100 more a night!
We were woken up both nights by the construction noise in our $250 a night room. The only thing good was the bathtub and the recommended restaurants by the concierge. (Note that she didn't mention their own restaurant, and we didn't want to be in there any longer than we had to.)
The whole stay was very disappointing, and we were glad to move on to Mont Tremblant.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: July 2005
Member since: 15 July 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes No
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Average price*: £151 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Stay at this place”

Chateau Bonne Entente

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4 of 5 stars
Boston, Massachusetts
13 Jul 2005
14/15 found this review helpful

Stayed here 1 night on the way to Quebec city. We had a distinctive room with massaging shower.
The room was very nice - large and spacious, bed was a tad too firm but great sheets large beth with a nice massaging shower system. Room did need more light but this was one of the better more art deco designs - very nice.
Hotel - this is more like a nice townhouse complex rather than a resort. That being said, it is kept very well and is now updated to be more contemporary. Pool area is nice but smallish.
Food: One word - excellent. We had a drink at the bar in the day, dinner (not cheap) but great! and breakfast in the AM. The food and service there is outstanding. Dinner is on the expensive side but it is a AAA 4* and is worth it.
Breakfast overlooking the pool on the patio was very nice - food again was awesome.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smart_Traveler_333's Summary
Date of Stay: July 2005
Member since: 07 March 2005
Was this review helpful? Yes No
Check Rates
Average price*: £151 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Chateau Bonne Entente

( 2-6 of 12 )
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Chateau Bonne Entente Also Known As

Address: 3400 Chemin Sainte-Foy, Sainte Foy, Quebec G1X 1S6, Canada