We stayed here for two days to visit Banff national park. Although we normally don't pay prices for a hotel, we were satisfied because the hotel was very luxery. The room was nice and we liked the beds very much. There was the possibility to make your matrasses more soft (or hard)
There was a lovely garden wich was illumnated at night. The inside pool was very good. Nice warm water, nice tub and nice steamroom!

Although we thought this was a very good hotel we thougt is was a bit to expensive.

Canmore itself was a very pleasant surprise. We chose it as a base for Banff and Lake Louise as it was 12 miles away and the hotels were about half the price of Banff. This hotel is in a lovely setting being about a 10 minute stroll from the town centre. The room was spotless and the beds had electrically controlled adjustable mattresses for maximum comfort. A word of warning for the poor nicotine dependant people(like myself) - the hotel is completely non-smoking - I found no reference to this in any brochures etc. The reception staff were very pleasant.

This is a pretty good place to stay but nothing out of the ordinary, everything worked fine as far as hot water, air conditioning, tv etc. we did have a coutyard side room on the 2nd floor which did require climbing about 10-15 steps wich is no problem but for someone aged or not in the greatest of health this might pose a bit of a problem...You have to walk outside to get to the pool/gym area but also right past people having diner or lunch you almost feel liked you're being gawked at and the facilities are bare minimum. The gym equipment was limited to 2 treadmills (1 out of order) 1 bike and free weight dumbells.

We never ate at the hotel as the prices were a little high, but there are lots of restaurants nearby that can deliver or pick up is very easy and close by car. There is even a Tim Hortons/ Wendys Macdonalds within a 2 min drive.....

Getting to Banff is a piece of cake and very short ride, directions are very well marked out and easy to follow.

My only complaint about the hotel was that we put in for a 2:30am wake up call and never received it. Luckily we had set the in room alarm clock and even awoke before that but never the less we had an early flight to catch and would have missed it if all we relied on was that wake up call.

Overall this was worth what we paid especially compared to the prices in banff for a comparable place with the same amenaties

We stayed for a couple nights as a part of a Rocky Mountain vacation.

Normally, I would stay in Banff as it's closer to the tourist attractions in and around town. That being said, however, accommodations costs in Banff are higher than in Canmore... which is located just outside the boundaries of the National Park.

The check-in process was smooth and uneventful. I booked my stay via Priceline... but the price savings was probably only about $10-$20... I recall paying about $130 CDN including taxes.

There are two calibres of rooms. There are rooms with the "Sleep Number" beds... an attempt by the hotel to let you adjust the softness level of the beds. I'm sure these rooms were nice... however, having booked through Priceline, the hotels usually only give you the most basic room.

I found the carpets to be stained in quite a few places. Also, the bedding was only barely average. Nothing fancy whatsoever. From the hotels I have stayed at, I would suggest that the quality of the rooms would be a 2 to 3 star rating.

Although I was disappointed with the rooms, the restaurant on the main floor is excellent. The chef did an outstanding job on the taste and presentation of the meal. You should make advance reservations as this hotel gets a lot of travel groups coming in by the busload.

Stay at this hotel if you want to avoid the high prices of staying in the actual Banff townsite. The drive-time to Banff is mere minutes (less than 10 minutes). The location is good, the service is decent, the restaurant was really good... but the rooms left something to be desired.

Well... paying $130 CDN is sure nicer than paying $400 CDN to stay at the Fairmont Banff Springs Hotel.... but then again.... you get what you pay for...

Hope this helps.

Sincerely,
Stephen

Edmonton, Alberta, Canada