Booked three nights although we didn't get off to the best start. We'd booked a non-smoking room but the first room stunk of cigarette smoke. The receptionists tried to help but the next room we were offered was next door to the swimming pool and there was a constant loud noise from the pool filters and pump which are housed almost next door - tip: try to avoid rooms near the pool, more of which were affected by the noise. Eventually we settled for a room which smelt only slightly of cigarette smoke. The hotel says that it makes a large cleaning charge to guests who smoke in non-smoking rooms but it obviously doesn't deter and the cleaning has little effect.
We booked a deluxe room. Although the first two that we were offered had a fridge and microwave the one we eventually settled for (because we were told there were no others) didn't (although the receptionist said it was a deluxe room). Apparently not all rooms are equipped with them yet.
Our children loved the large water slide and spent ages using it. The pool it drops into is small and really only for the use of the slide; it is too small for swimming even when (rarely) the slide isn't being used.
Rooms at the back are affected by train noise. Back home our house backs onto a railway line and we are quite used to around eight trains an hour passing by. However, although trains through Canmore are fairly infrequent they can be very long - Canadian style. They are mostly heavy freight trains with up to four engines and we counted between 96 and 125 wagons on them. They can take two or three minutes to pass by.
Although separated from the town by the railway line there is a gate at the back of the hotel which I noticed people frequently used as a short cut across the tracks (illegally) into Canmore. There is a Safeway and liquor store just across the tracks which are useful for self-catering supplies.
The free breakfast was excellent and the staff worked amazingly hard to ensure that, despite the number of people taking breakfast, none of the food or drink ran out. All food and drink was replenished well before it ran out - a lesson that many larger and chain hotels could well learn.








Rooms
Check-in / front desk





