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Best Western Regency Inn: Traveller Reviews


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60% Do not recommend
4.0 of 5 stars 5 reviews
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[ Date ] [ Rating ]
Great Service, Good quality

Best Western Regency Inn

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5 of 5 stars
Alberta
13 Jul 2008 | Trip type: Couples

We had an excellent stay at the Best Western Regency Inn this past July. The front desk staff were very kind and helpful. They went above and beyond the call of duty by offering us help with our bags and calling housekeeping to see if we could get an early check in even though it was Stampede week and she was very busy. We were very impressed that the hotel offered a fridge and microwave and the rate was fantastic. The food in the restaurant was delicious and cheap! I would definitely stay here again!

  • Liked — Great service, great food
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Hobbies / interest / culture
  • Travelled with Spouse / significant other
  • Age group 25-34
  • Member since 13 July 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Theme / Amusement park, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £60 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Horrible service, dumb staff, crappy hotel!

Best Western Regency Inn

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1 of 5 stars
Alberta
23 Feb 2008 | Trip type: Business, Couples

Here is a list of everything that went wrong:

-Every time we tried to use the magnetized key, it only worked once, then we had to go downstairs and get it remagnetized. Annoying!

-Empty beer cans in the hallway!

-Broken lamp in the 2nd floor lobby!

-Room was waayyy too hot, even with the thermostat turned way down, the window open and the A/C on, in WINTER!

-Noisy neighbours across the hall - when I reported this to the front desk staff in the morning, they laughed it off!

-The front desk staff was drinking with the hotel guests!

-The front desk staff kicked us out of our room and made us change from a double to a single without any explanation. Oh, and it was the same price for a SMALLER room!

-The hot tub was broken down. No apologies.

-The wireless internet didn't work. No apologies or suggestions on what to try to make it work.

-We paid $100 per night, but found out later that the rowdies that were staying there were only paying $69!! How is that fair?

  • Liked — The location was good.
  • Disliked — The price charged for the lack of service.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Travelled with Spouse / significant other
  • Age group 25-34
  • Member since 23 February 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £60 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Don't recommend

Best Western Regency Inn

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1 of 5 stars
Lethbridge
5 Oct 2006

Arrived late, settled into a room and an hour later was awoken by loud voices and laughter in the hall. Found out the next morning our room was next to a wedding party (something the receptionist failed to tell us as we were billed the $150.) Needless to say, it was a restless sleep at best. The next morning the receptionist was pleasant yet unprepared to deal with our disappointment. Printer was broken so I didn't receive a bill. It wasn't until I received my visa statement that I noticed an added charge of $31.50. I will be calling to find out what that is for. Overall: the worst hotel stay I've experienced. I should have saved my money and slept the few hours more comfortably in my car. Thoroughly unimpressed.

  • Date of stay August 2006
  • Member since 05 October 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £60 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
cheap, but noisy

Best Western Regency Inn

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2 of 5 stars
Montreal, Quebec, Canada
17 Jul 2005
3
people found this review helpful

First the room was smelling smoke when I booked a non smoking room. I've been told that the room was "ecologized" before our arrrival and the staff was helpfull but obviously they where overloaded during the Stampede period and they "converted" a smoking room in a non-smoking room.
The a/c was noisy, and if you open the window the outside was even more noisy... The heater (which in July should be just...close) was making water noise on a regular basis also.
The beds are ok, the room was clean, easy to find, and at 89$/night in stampede period it nevertheless did the job for a very good price. If I had to redo it I would probably redo it, for the price mostly.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2005
  • Member since 16 July 2005
  • I recommend this hotel for Young Singles, Families with Small Children, tourists
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d182139?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £60 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Best Western Regency Inn Also Known As

  • Airdrie Best Western
  • Best Western Airdrie
Address: 121 Edmonton Trail, Airdrie, Alberta T4B 1C2, Canada