Very disappointing at best. We found the hotel website to be very misleading, especially the room picture. It is a very long drive from the Nanaimo Terminal but that was no major problem and we did know this. We had friends fly all the way out from Ontario for their 20th anniversary to celebrate with us and we wanted to make it special. We booked a two bedroom "delux" suite (as seen in the picture on the website with windows on both sides in the living room and a large deck with jet tub).....with the statement "every suite has a waterfront view)....what is misleading is that the water view is of the marina.......fine if you only want to look at boats and not the ocean. Or, the inlet.........in other words, don't assume that this Western most location on the coast of Vancouver Island is going to view the ocean......just the marina. Also the pictured room on the website belongs to the owner and was "unavailable"....the two bedroom suite was just ok, nice furniture but overall quite small, especially for four adults. Also, with both of us paying over 300.00 a night in (storm season rates)....only one bedroom is worth even close to that price. We let our friends have the master bedroom even though we each paid the same......the second bedroom has it's own bathroom but no hairdryer (like two hairdryers would be too costly?) and the bedroom was very small and they couldn't even splurge for a clock.......let alone an empty wall where a missing tv cabinet would obviously be placed since there is a cable jack........not a phone either.........both not necessary but both expected for this price and boasts of "superior luxury". Also, don't get hungry before 5:30 if you wish to stay in the resort....the ONE restaurant does not open until 5:30 except for a sparse and very ordinary continental breakfast is served. Also, for this inflated price....you will need to ask for an iron and board......nope....not included and if you hope to bring your laptop due the website also misleading by saying "data ports plus hot spots in lobby".....well,may be clear to some but we found also to lead one to think the room would have internet access as even motel 6's have in the room connections nowadays.......nope! Nice people and beautiful scenic area but way too much money for what you get......you can find much better closer to major cities and rent a car for the difference........I have had more luxury as they claim for much less price. The price would have been a bargin if the rooms would have looked like what they promote......the baloncy jet tub is on a small cramped deck.....no where on the website do you see such a tiny deck......hope you don't want to sit out there and enjoy the boat view or the empty inlet view because you need to bring a chair.....no chairs either.......the tub.......a two man sized bathtub really with jets....but don't try to fill it even half full as you will run out of hot water......then when you go inside to warm up in your shower.....nope........no more hot water until hours later.......pay more.......or stick to major chain hotel......come on Tauca Lea owner......spends some of our bucks and buy a hair dryer and clock for the second bedroom, fix the doors so they actually shut and lock without jamming your shoulder....and pay more next time for a tile setter.......you can't open some bathroom doors unless you push them over the uneven tiles, especially the one in the kitchen you will stub your toe on it's so much higher.......sorry, very very disappointing





Value
Rooms
Cleanliness
Location (e.g., convenience, views)




