Me and my boyfriend stayed at this hotel in September 2007 for two night over a weekend. When we arrived the car park was tiny with little space to leave your car. We were shown to our room which was VERY old fashioned, the tv was so old and had no signal it was so poor we couldn't watch it. We went surfing on Fistral beach to return to find our shower was broken and we were lucky to get a trickle of water out which when your covered in sand and salt water is the last thing you want. We went down to reception but noone was over there, finally after finding someone and reporting the shower fault we were reassured that it would be sorted by the time we got back in, when returning the shower was still no better and we complained once more when we were then told that there was noone around to fix it until Monday in which time we would be gone so we were lied to that it would be fixed that night. Returning to our room later that night we were kept awake untill 6 am with a noisy stag do running up and down the stairs, slamming doors and being sick, none of the management stepped in to ask for some consideration to other guests. We woke the next morning packed our stuff and went elsewhere for breakfast as it was only an hours slot from 7.30am. All in all AVOID!!!!! This is that first review i have ever written and am usually easily pleased and not fussy. Don't be fooled by the location as that is also a good walk from the beach!!!
Hope this helps others in the future
- Also Known As:
- Lowenva Hotel Newquay
- Lowenva Hotel Newquay, Cornwall
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