My wife and I made a telephone reservation for three nights about two weeks in advance of our planned stay. Everything was confirmed over the phone, in fact my wife rang Linda at Yorke House back, just to reconfirm the price as their website quoted prices per person, but all was OK. We agreed on a late afternoon arrival. On the day, we arrived shortly after 6pm and was greeted by a notice on the front door saying "We do not always hear the door bell, please ring this number". Tried the doorbell but no response, so I called the mobile number given and Linda answered. When I said we were at the front door, she said "you should have been here between 2pm and 4pm, I have re-let the room, I can't come to the door because I am not on site! There was no mention of any arrival time restrictions at the time of booking. The only advice Linda could offer was to go down to the Tourist Information Centre on the front as they would be able to advice on other vacancies... they had closed at 5pm. What a let down! We were however fortunate in securing the last room at Dartmouth Golf and Country Club, slightly more expensive but we had a much warmer welcome and a real nice stay with all the facilities included in the price!
Don't be late!
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