Dear traveller, if you ever want a true blue family run hotel, then this is the one for you. Maggie and her staff are amongst the friendliest people I have ever met and will go well out of their way to make your stay comfortable and happy as well as accommodate any requirements you may have. Personally, I was on a two week course in Plymouth and needed a surface for my laptop - voila, I was given an accommodating room. I furthermore needed extra drawer space (being femme and all) - voila, another set of drawers were delivered to my room. I was extremely ill for two days and couldn't leave the room - voila, food was delivered to my room twice a day along with extra tea and fresh milk (even though the hotel is only bed and breakfast). What more can I say? The hotel is clean, comfortable, has all the basic necessities, free car parking (which is a definite bonus in Plymouth), and the best staff ever. Thank you so much for making an extremely difficult and intensive two week course, a much easier task to handle!