We found this hotel very friendly with all staff more than happy to help at all times. The level of service and food was very good indeed. The Family room was spacious and the children were catered for very well. Evening entertainment was great.

Cant really fault anything about this hotel... excellent place to stay!

Seemed nice on arrival but was then subjected to a 30 min lecture on the hotels rules ( was like being in school ) The working staff of the hotel were very friendly and helpful but the management seemed not be very unapproachable with the numerous problems we had with our room .For a family run Hotel the family were that that friendly . They seemed to degrade there staff ( this is through something i heard myself so it is not hearsay )It must of made the young man seem very bkg and important . I would not recommend this hotel unless you just want somewhere to sleep for the night and dont mind how you treated .

this hotel was terrible. We arrived and our rooms were not ready. They did not seem to care that we had small children. A maintenance man came to move a bed during the week!! This happened , and then a cleaner was sent in to hoover up, whilst we were in the room. This was a special time for my family , and unfortunately, was spoit by this hotel and its bad management. Reception was lacking in customer services, and the whole thing was a shower.

I would like to tell other families of this experience.

Had a fantastic time in the bancourt. Entertainment was excelent, all in all couldnt fault the hotel, would definetly stay here again.