I thought that the hotel was very good, our family room was very clean and smartly furnished. The facilities for guests were excellent and the food was very good. Unfortunately I found the receptionist quite snotty. The family room consisted of two adjoined rooms, our four year old son in one, myself and my husband in the other. Unfortunately the door handle and lock were very low on the door and my son could easily unlock it and get on to the corridor (from his own room). When I asked reception if they could lock the door I was told that "most parents supervise their children in hotel rooms". As a parent I found that response quite condescending and unhelpful. During our stay I noticed a similar attitude towards other guests.
The beds were comfortable and clean. We did not get a great deal of sleep because of some noisy guests... however, this was not the fault of the hotel. There was a hen party and they were quite rowdy.
The hotel is ideally located, close to the beach and main shopping areas.
The only other problem was the parking, we had to park in a residential area about 5 minutes walk away. This was a minor issue for a one night stay, I would however have found that irritating if we had been there longer.
I would definately stay here again, I thought the hotel itself was comfortable and smart, the staff just needed to smile more!
- Also Known As:
- Durley Dean Bournemouth
- Durley Dean
- Durley Dean Hotel Bournemouth
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Travelocity, Olotels and Tingo so you can book your The Durley Dean Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.