The hotel has obviously been recently refurbished and was very nicely done out, however it appeared that there was very little management going on during our stay and it is clearly still rough around the edges. Examples include:
- Check-in was from 2pm, we were informed of a one-hour delay on arrival, but not with any form of apology. We were subsequently checked in at 4.30pm and given the keys while the maid was still in the middle of preparing the room. Again, no apology and no indication of when we could actually use the room were offered.
- The air conditioning did not work; this was a problem as the night was very muggy and the windows could only be opened a crack (and opening windows through the night isn't always ideal in a city-centre hotel in a lively city such as Brighton). The air-con was apparently broken in all rooms, but we were told that someone would be coming to take a look at it two days after our visit.
- The room door had a very large gap underneath it, allowing the bright light of the corridor into the room pretty much undimmed
- The light in the bathroom couldn't be turned off, which wouldn't be a problem except for another gap under the bathroom door
- The bar closed an hour early (11pm), seemingly on a group decision of the bar staff
Also, be advised that the hotel facilities listed include WiFi and minibar in all rooms. Internet access is available but is expensive (£12 for a day) and the minibar contains nothing but two bottles of water.
Parking is basically whatever you can find or afford in Brighton town centre (a potential challenge during busy periods) and the NCPs can charge up to £25 for 24 hours.








Value
Location (e.g., convenience, views)





