Our flight arrived into Gatwick at 12.45 AM and we weren't due to fly home until the evening of the following day. Having heard really positive things about Brighton, we were fortunate to make the 1.47 AM train to Brighton (30 min.)

Unfortunately the majority of the hotels in Brighton advertise on the hotel booking sites that check-in must be before 10 pm. This greatly limited our choices therefore I was pleased to find the Queens Hotel which did offer 24 hour check-in.

I thought it would be a lovely idea to have a sea-view room, to wake up looking at the sea after a long journey. The hotel reception had no problem giving us an "up-grade" to a sea-view room. Now I understand why. The room was extremely noisy!! It sounded as if the highway went through the room! What was worse was the techno music heard in the background that didn't stop until around 6 AM!! And to top it off the room was drafty and cold. The radiator didn't work but after some searching we found a dinky electric heater in the closet.

The beds and pillows were quite uncomfortable-- the bed was only 190 cm long, so my husband (194 cm) didn't fit!!

The carpets were filthy, with big stains all around. Additionally we found some papers behind the desk. The windows were in dire need of a good cleaning!! The fixtures in the bathroom were falling off the walls and the lamps in the room were crooked. The Wireless internet did not work in the room!! Fortunately it did work in the hotel lobby.

The breakfast was nothing to write home about. The hash browns were hard as a rock, we actually thought they were toast! The tomatoes that traditionally accompany English breakfast were from a can! There was no cheese in the buffet but the waitress was very sweet and brought me my own plate of cheese. This kind gesture made me forget what a bad night sleep I had and put me in a good mood!!

While the staff were in general quite pleasant, at no time were we asked if we enjoyed our stay. Obviously I will not return to this hotel. I do hope that the other rooms are better than ours (206).

Stayed at this hotel for two nights paying full price for B&B
Plus Points; Good location

Bad Points:
The window in the room was so dirty it was like looking through frosted glass.
There was mould around the bath and shower panel and the paint in the bathroom was peeling off.

The television did not work

From first thing in the morning until late afternoon large piles of dirty linen, not even in linen skips, were left outside the room as were several dirty plates (none of which belonged to us, unfortunately our room 322 was across from the linen room, so the cleaner seemed to leave all dirty things there)

The matteress and pillows were both very uncomfortable and lumpy

The curtains were not long enough to stoplight coming through the window.

The service at breakfast was none existant, tables were sticky.

Tea and coffee both undrinkable as served from large jugs which had been stewing for some time

The food was buffet style and very cheap, tinned tomatoes and powdered scrambled egg

When i comlained to the reception staff about the broken tv and the piles of dirty laundry they did not seem at all bothered and i was told that the laundry was there because it was next to the linen cupboard

All in all a very poor standard of accomodation, do not stay here.

I can not believe this place!'luxurious bedrooms""friendly and professional staff" HAH!This place was awful.The bedrooms were grubby,the bathrooms disgusting and the staff at best,were incompetent.To charge "luxury" prices and provide this kind of tat is unforgivable! The owners of this hotel should be ashamed of themselves.Staying at this hotel will age you very quickly!!

the hotel was situated opposite the pier but the city view was of spearmint rhino (oo lovely [!]) we were famished after the two hour trip, decided on lovely cuppa, having put water in the kettle it sparked and nearly blew up on us leaving the room with a awful smell! the size of the room wasnt the hilton but was ok for the two of us. OOO upon arrival found there was no parking?! what the hells that about! we had to pay £15 p/night in a public carpark. soooo on top of the money we spent at the hotel pay an extra £15 for the carparking! Apart from this, the breakfast was very nice and catered for my vege needs. the staff were very pleasant. overall its a lot of money to spend if u want just a cheap weekend or something.