I have no idea how some of the people here can say the staff were rude. My partner and I found them to be exceptional, they went out of their way to make us feel welcome, possibly the best customer service i have ever experienced. Perhaps it is in the way in which some people must talk to the staff there that makes them not as exceptional as they were to us (treat others how you wish to be treated). As we were waiting for our room a waiter brought over some complimentary champagne for our anniversary - amazing! Whilst sipping on champange we watched a snooty family complaining about something or other and the way in which the staff handled it was superb (i certaintly wouldnt have been as understanding).
The rooms were an absolute treat. the bed was huge and so, so comfortable and soft. the bathroom was divine. big bath and the showerhead was just amazing!! room was spotless, so clean and has everything you would want - hairdryer, tv, ipod dock, air con, bath robes, large cupboard to hold your clothes.
We had breakfast included. There was a wide variety of foods, all very delicious and I got the omelette as well, once again service was exceptional and the food was absolutely delicious!
No complaints at all, room, staff and breakfast buffet were all exceptional!
- Also Known As:
- Du Vin Brighton
- Du Vin Hotel
- Hotel Du Vin Brighton
- Official Description (provided by the hotel):
- Hotel du Vin Brighton is situated in the Lanes conservation area, a pebbles' throw from the seafront. Its 49 bedrooms are housed in a collection of eccentric Gothic revival and mock Tudor buildings erected, appropriately by a wine merchant on the site of an old inn. Among many interesting features are a heavily carved staircase and bizarre gargoyles, while the original double-height hall now houses the wine bar and Laroche tasting room. The perfect venue for a picturesque wedding or party is the impressively large and airy Dome room. For the best tankered of local ale, Pub du Vin is one of Brighton city center's treasures with its classic pub dining. Out with the Brighton hotel is the wonder and inspiring town itself, with quaint streets dotted with fabulous shops, and of course the famous pier and promenade. ... more less
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