I have just returned from a 3 night stay at this hotel with my husband and parents inlaw, and it has the worst hotel owner we have ever come across. As soon as we arrived he wanted our payment in cash, which we had agreed but let us get in and unpack at least.
He then took us to our room which had been newly decorated and was ok, very basic and not what we were expecting after seeing the photos online. there was nothing at all in the bathroom, no hand soap or shelves to put your stuff on, it was so bare it looked like a factory toilet.
He showed us the fridge and the contents which were water, mini coke cans and small cartons of juice, he said they are £1 each.We later discovered that 2 cartons were out of date.
The showers did not work properly in both rooms and were hopeless.There was no handle on our wardrobe it was in the bedside table.
We were told that breakfast times were 9 - 10.30 and there would be no changes to this time no matter what. We said we have to catch a train on Monday at 9.49 could we have it abit earlier then and he said NO because it takes to long for the sausages to cook and his staff did not arrive until 8.30 and they will not be rushed, even thou we were the only guests that morning.
My husband asked if he could have some cereal whilst the full english was being prepared but he said NO you have one or the other, we could not believe it, we have never been to a hotel and refused cereal.
On the last morning we went down to the breakfast room at about 8.35 and waited on the sofas that he insists you sit on before going to your table. He came in and flipped on us for being in there at that time,the man is a complete nutter and is really got a personality problem.
He then sat and told us how much it costs to run the hotel and how hard he works and he seem to resent us being there, we have not come away for a weekend break to hear about his problems running his business. And to top it all when we thought it could not get any worse he rang my husband on the afternoon when we had just arrived home, he accused us of stealing the wicker basket and toiletries out of the bathroom, OMG there was not even any there. Very strange experience.Please DO NOT book this hotel.
- Official Description (provided by the hotel):
- A short walk from the seafront and Palace Pier, Millards Hotel has eight immaculate, well appointed rooms with mini bars, phones, laptop link-up and en-suite shower or bath rooms. With extremely friendly and helpful staff, we will ensure your stay in Brighton is pleasant and enjoyable. Our room prices include a choice of full English, continental or vegetarian breakfast. Rooms feature original artwork from local artists; all artwork on display is for sale. ... more less
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