My partner and I have just arrived home after a weekend at the Gullivers Hotel, Brighton, and I guest I am not going to be the first guess to be taken in by the website.
On arriving at the hotel we where greeted by a very friendly receptionist, offering us a glass of Pims (very nice). We where told that parking outside the hotel was residential and we could purchase a vouch for £5. There where no spaces so we parked along the seafront, which was free between 6pm and 9am.
We where then taken to our room, which was on the ground floor, we had to walk through which I think was once the reception desk, to a door that had glass panels (some frosted and others not) with a net curtain. On opening the door you walked into an entrance hall, with a door to the bathroom. It had a corner bath with a shower attached, the front panel hanging off the bath. The shower head would not fit into the attachment on the wall and had no shower curtain. My partner had a shower and flooded the floor. There was a toilet off the bathroom which had a window that would not shut. Both the bath and sink plugs were blocked due to them not being cleaned regularly.
The bedroom was off the bathroom with a 1 foot step down, which was very dangerous, the room was small but ok. This should have been an “on suite bathroom” not an “on suite bedroom”.
On our first morning my partner got up to see if there where any parking spacing outside the hotel, and there was, so he went and got the car, while I paid for the voucher. We then went down for breakfast. We both wish we had order cereal as the full English was cold. Having finished our breakfast we went out for the day.
We came back to the hotel at about 4pm to freshen up, ready for the evening, when we noticed we had a parking ticket (for not displaying a ticket). When I went into reception the young lady I spoke to could not understand why I was so upset. She rang the sister hotel two door away and we where told to go and see the manager. He said that we couldn’t park in the street outside the hotel only in Zone C, which was the road off the hotel road. He said that his staff all knew this and would not tell us that we could park there. The receptionist in question was due to come in at 6pm and he would have a word with her. Unfortunately we heard no more about it. So for us to park 9 hours it cost us £30.








Location (e.g., convenience, views)
Check-in / front desk
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