This is the worst hotel I have ever stayed in!! Don't do it to your self, spend a few more quid & check in somewhere else!
Location was great, staff were ok, hotel was a nightmare!!!
Checked in on the Friday for 2 nights, the 1st room was too hot, we couldn't open any windows as there was scaffolding all around the building, we couldn't turn the heating off either as there we no controls, we spoke to reception who came up, had a look at the room and moved us to another room as they also said it was too hot.
The next room was worse, dirty bathroom, dirty carpets, but not hot & we could open the windows.
What we didn't know about this room, until coming back after a fantastic meal in Brighton, was that the room they put us in was directly over a night club, which is part of the hotel, the music was VERY LOUD, we couldn't sleep, it was awful, just as we began to nod off, the fire alarms went off, we called reception to ask what was going on, was there a fire or not? the receptionist didn't know & had to ask his colleague who assured us there was no fire, we were told the alarms do go off every now & again! We then asked to be moved again as the music was too loud!! So at 1.30am they said we could move to the 2nd floor, but we had to collect keys from reception. So, we got dressed, headed down to reception to get new room keys only to be greeted by a man covered in blood, he had been beaten up in the club down stairs - nice!
There was no security in this place, people are allowed to walk in & out of the hotel from the club downstairs. There was no door policy or security, so it was basically open to the public. I don't think it's acceptable to find people out side your room from the club downstairs looking for the toilets at 1.30 am.
There were also some shifty looking/behaving people wandering around the hotel at this time. I was scared at this point & wanted to leave, so when we checked into our 3rd room I put the chair up against the door. Oh yes & the next morning, someone walked into our room.
The next morning, we went downstair, demanded our money back for the next evenings stay, they said we would have to write a letter of complaint, we said is not acceptable & we were threatened with the police - for what? Not wanting to spend another night in this hell hole. Eventually we got our money back the for the 2nd night & checked into the Hilton a few doors down, what a breath of fresh air that was.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other