I went to stay in the Kelvin last month for my birthday with a friend.
I was really looking forward to my stay as the location was great and the pictures of the rooms on the website looked good.
On arrival we were shown to our room which was small but clean and comfortable. Initially everything seemed great but there were definately more than a few problems. our room was by the front door which meant we were constantly woken in the night and early in the morning by people coming and going and staff congrigating in the hall way out side the door. We stayed for three nights, yet our towels weren't changed once, or our room cleaned! Also our toilet role was not replenished. we mentioned this to the owner and he said he would sort it out, but he didn't so we had to buy our own toilet role. Also on the surface the owner seems nice, typical friendly jokey guy, but I heard him on more than one occasion being bitchy about guests which i found unsettling. And when we came to pay our bill he tried to charge us £150 more than we were quoted!! Not a man to be trusted!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers
I selected this hotel as a top choice for:
Other