From the moment I saw their website I felt that this was a hotel which made an effort and we were not disappointed when we arrived. The owners have really made a big effort in the design and decoration areas. However, I was kind of alerted that all might not be what it seemed when I received the email confirmation of our booking. In it it said that if you smoked in the bedrooms you would have to pay £100 for fumigation! While I support their policy, I though this was a bit out of order.
Anyway, when we arrived at the hotel we were soon reminded about the smoking policy and also about no mobiles in the restaurant. When we got into our room, there were notices everywhere - no smoking again, please switch TV off when not in use, and amazingly, a note saying that if you damaged any fabrics you would be charged.
The room itself was very nice though the "aromatherapy" bath seemed to consist of a blue light that went on under the water. The restaurant is very average with untrained staff. There is a nice bar but it was usually unmanned. We went in one evening after dinner and there was no barman. I went and found him in reception where he was doing some bookkeeping with another girl. A few minutes after he served us our drinks, the girl came into the bar with her coat on and announced that the bar was now closed, before promptly walking out of the hotel. The other guests in the bar were as surprised as we were.
The location is a bit out of town and quite far away from the nicer areas where the best shops and restaurants are, and there is very limited parking.
This a nice hotel but I have never felt more unwelcome. The pervading feeling was that you were intruding and that they really didn't want you there. The hotel is owned by a couple and the lady did at least try, but one got the impression that husband just didn't want to be there, or in fact for guests to be there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Sporting event