The location of this hotel is perfect. A short walk into the the walls, parking on premises, easy access to trains.
The staff was great very helpful and understanding
Two rooms: we booked a room which I guess was the economy room. I was disappointed when I saw it but would have stayed except we had no Internet. As we need it for our business it was really important. The room was in the old part of the hotel (loved that part) very small (could live with that) not very attractive (easily changed) a very nice young man on hearing our problems re the Internet upgraded us to a great room, large charming with a 4 poster bed, great bath, fireplace, beautiful windows and perfect Internet. If we had this room originally would have been a 5 without a doubt, probably should be a 5 anyway except having seen both rooms I was bothered by a couple of things. The bath amenities were different in both rooms. Not just less but lower quality. This does not make sense and I have rarely seen it. The first room could be charming with a little effort. I have stayed in many small rooms and a little color and decor changes could make it charming.
I know there have been some complaints about the room we stayed in because of noise but we were not bothered at all by noise.
Would I stay again? Yes but I would make sure I booked the better room. I can't thank the staff enough for accommodating us and the hotel is charming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC