Firstly on line booking hadn't registered at their end though I'd had emailed confirmation so was eventually given another room with three beds not two as requested. Hotel appears to be run by undertrained disinterested foreign students who give you "I'm only here for two months when you have a complaint. Room dirty and poorly decorated, furniture falling apart, no duvets just thin blankets, bed on a slant, shower not working, TV broke and fused the electrics, phone not working so had to phone reception on mobile, got electrics on but TV kaput and told too late to sort out. So tried radio, old type which also had intercom, this didn't work and we were told none of them did they were left there for historical interest! Dirty glasses, dodgy lock I could go on and on. Frankly it was so bad it was laughable. We were offered free breakfasts in compensation but of course the twelve year old on reception didn't have authorisation to give a proper discount and no way to contact anyone who did. Masochists would have a ball here.
- Also Known As:
- Cathedral Gate Canterbury
- Hotel Cathedral Gate
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