We stayed at Rothay Manor for 2 nights in the Loughrigg Suite. This suite is in a separate building across the car park. While the suite was very spacious, it is of 70's or early 80's vintage, is outdated and smelled like a bad Holiday Inn. (It's a bad sign when you see a Glade air freshener on the shelf in the bathroom.) We booked this hotel for its character, but our accommodations in the separate building were nothing like the character of the main hotel.
Our arrival at the hotel is a perfect example of the importance of first impressions. When we booked the hotel, we asked specifically whether our children would be welcome in the dining room. They are both over 7 years of age and extraorindarily well behaved. We were assured that the hotel's policy is that children over 7 would be welcome in the dining room. But the receptionist who greeted on arrival indicated that our children were not expected to appear in the dining room for dinner. While we did fix the problem, and did take dinner with our children, the experience left us with a sour taste and made the two smaller guests of our party feel uncomfortable and unsure whether it was really ok that they were there. Another comment on the front desk staff is that several times when we went to the desk, there was nobody there, and we could see that the staff were in the office behind the desk carrying on conversations, etc. Twice I had to wait so long that I ended up just walking away.
The saving grace of our stay here was the food. Breakfasts were fabulous, and our dinner was memorable and fantastic. The service staff in the dining room at both breakfast and dinner were absolutely wonderful -- friendly, welcoming (especially to our children) and very attentive. I can't say enough about how terrific they were.
The cleaning staff were also very helpful and friendly. Such a huge contrast between the reception staff and the wonderful cleaning and dining staff!
With the exception of the dining experience (which you can have even if you stay elsewhere), we were disappointed. Not at all the charming hotel experience we expected from the website and other advertising. If I were ever to return, I would be sure to stay in the main hotel.








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