We booked this hotel through "take time out", the one night stay was a present from my daughter for Mothers Day, when we arrived at the hotel, it did look quite impressive, however, when we checked in we were advised that we were booked into a room in the annexe. On entering the room the first thing that entered my mind was "youth hostel". The decor was very shabby to say the least, the storage heater on the wall did not work, although a portable heater had been left in the room, and had been plugged in by some one at the hotel, this too did not work. At the time of booking my husband was offered the chance of a room upgrade which at the time, we did'nt think was necessary. On seeing the room we had been allocated, we decided to enquire at reception about the possibility of a room upgrade and was advised that there were'nt any available, I pointed out to the receptionist that I did'nt feel the room was very comfortable to which she took great exception, I advised her that the heaters did'nt work and that the room was cold, the bathroom and toilet were shared but were very uninviting. The receptionist then asked me to leave the hotel altogether, which to be quite honest shocked me at the time, but after leaving both myself and my husband were extremely relieved. How this accomodation can possibly be classified as a hotel is beyond me. We then booked into another accomodation in Bowness which I might add was £2.00 per night extra per person than the Forest Side including breakfast and the difference between the two was amazing. My advice to anyone thinking of booking into this hotel would be DONT. Considering this was a present from my daughter I have been left totally disillusioned at the prospect of some other poor unsuspecting victim ending up in the same situation. I.E. having been bought a gift only to find themselves unable to use it!!!

my husband and i stayed at the forest side hotel wth some friends on the may bank holiday weekend and had a brilliant time. The hotel is wonderful and where ever you sit, be it in the lounge or dining room you have the most amazing views from which ever window you look through, it is so peaceful and relaxing. during our stay we saw the badgers both evenings and on the following day we were lucky enough to see the dear come down from the fell, it was fantastic.The room we stayed in was beautiful and very clean.we were made most welcome by shelly and dave and all staff were very friendly,nothing was to much trouble. there was tea and coffee on tap constantly and i must say for the two days that we were at the hotel we ate in and i have to say shelly's home cooked food was immpecable,soups amazing and everything freshly cooked to order, also the prices are very reasonable. I find good home cooked food hard to come by these days (10 out of 10) We will return in the future and will also give the murder mystery weekend a go. well done . love june and paul (bury)

This hotel just gets better, spent a superb weekend here enjoying the "Murder Mystery Weekend". Excellent value! Great wholesome Lake District meals (no pretentious Michelin stars here thankfully) and an extremely well plotted and organised weekend of sleuthing

. The hotel offers a great location for walks or for just sitting and enjoying the atmosphere of an extremely friendly hotel Spacious hotel car parking also means no worries parking up, unlike some other Lake District hotels where you are dispatched to try and find a parking spot away from the hotel if you are lucky. Can't wait to come back.

recently stayed at this Hotel, very impressive on arrival lovely building. The bedroom was very tatty in dire need of decoration peeling wallpaper on the ceiling. The room was never cleaned properly or beds made up. The room was above the kitchen the noise from early morning was dreadful. The sitting room was like a youth hostel no wonder the candles were burning everywhere at night obviously so that you couldnt see the threadbare upholstery. The only plus of the stay was the food and that was great.