My first impresssion was of a really beautiful place -the setting is superb and the entrance and lounges are elegantly furnished with lovely views, but the bedrooms are difficult to find - the corridors are like a maze, and I needed to negotiate at least five fire doors to get to my room. This was spotlessly clean, big bath towels, huge shower cubicle - but the shower was unpredictably and dangerously hot - and no shower cap provided!!( surely a basic freebie, along with soap, shampoo &c?) Also no clock radio. Odd, these days.
Breakfast was OK, but certainly not the amazing spread others have enthused about - everything that could be was prepacked. (And dont even THINK about eating in the so-called Bistro at night --the food is, to be polite, mediocre)
On the other hand, the hotel reasonably priced and the staff are pleasant and helpful - it just needs a bit of tweaking with details
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure
Management Response
Forest_Side_Hotel, General Manager
(Management representative)
25 May 2007
Although we were very surprised to read the review, as this customer and the group she was with indicated that they had enjoyed their stay as they left we would like to take a few moments to address the issues.
•We are an old Victorian building and the corridors are a little like a maze, however we do have clear signs pointing you in the right direction.
•Modern fire regulations dictate that we have to have fire doors in the corridors for the safety of our guests.
•The shower in room 19 was installed January 2007, and as far as we are aware there is no problem with it. This customer did not indicate that she was having a problem at any point during her stay.
•We do not find it necessary to provide shower caps, but are asking our customers if they would use them and may change this policy if they are popular.
•We do provide branded soap, shampoo, bath/shower gel and body milk.
•Since we can not receive radio reception we do not find it useful to provide a clock radio. We do offer a wakeup service.
•We are unsure what items where pre packed on the breakfast buffet – apart from the individually packed cereals and yoghurts.
•We do have many positive comments regarding the home cooked food. This groups’ main issue was that they had not booked dinner and we could not serve them together without notice.
We welcome all comments about the hotel good and bad as it is the best means of improvement, however we would prefer them to be raised during the stay as we are able to attend to any issues, and find out if there are any underlying problems not previously brought to our attention.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC