We have just returned from an overnight stay at this hotel. Definitely will not go there again and certainly won't recommend it to our friends colleagues.
The only good thing I can say about this hotel is that the staff were very nice and willing to help.
The bad things are, we were promised on booking this hotel, a room with a 4 poster bed and a corner bath, this we didn't get. Our room, number 2, was in the first instant not easily found as the there were no signs on the walls telling us where it was. There were signs for rooms 3, 4, 5, etc but not 2. On asking a member of staff, we found the room along a corridor sign posted 26 to 28!
The room itself was a suite, desperately in need of an upgrade and in my opinion 'shabby'. The window frames were mouldy from condensation and the curtains were hanging off. The decor, I found, rather dingy, depressing and begging for a coat of paint. On entering the room it felt cold and damp. We turned up the radiators; well those that seemed to work, so that solved that problem. I don't think there was one floor board in the room that didn't creak. The lighting in the room was totally inadequate. I think all the lights and lamps must have had only 25w bulbs in them, the bathroom was bright enough though. The bed and pillows were like sleeping on a sack of potatoes so not a good night sleep at all. The bed linen was however clean and of good quality. One of the radiators was noisy, gurgling away at regular intervals during the night. Activity from staff/other guests early morning meant we didn't need an alarm clock. We could hear cupboards being opened and closed, footsteps on the creaking corridor floors and laundry trolleys being moved around outside our bedroom window. The bathroom was simple and ok to a point, but again, in need of some repair work. It was clean, the water was hot and the shower which was over the bath was good. The towels were clean and of good quality. The floor was ceramic tiled but the grouting was virtually non existent. The gaps between the tiles were deep and dirty and some of the tiles were cracked. Not a hygienic floor at all.
The restaurant I felt left a lot to be desired. The dining chairs were uncomfortable and difficult to move on the carpet which was filthy, shabby and in places down right dangerous. The food was certainly not value for money. Cheap cuts of meat made to sound gourmet. The breakfast was good with plenty of choice although the coffee was undrinkable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure