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Braemount House: Traveller Reviews

Braemount House
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 24 reviews
24 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
5
3.0 of 5 stars
2
2.0 of 5 stars
3
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#33 of 80 B&Bs in Windermere
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  • Rooms: 9
Description: Set midway between Windermere and Bowness this luxury guest house is just a short stroll away from Lake Windermere, the Lake District, Cumbria and... This description is based on information provided by the B&B / inn.
Address:
Sunny Bank Road
Windermere LA23 2EN
England
Check Rates: £85 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Braemount House

( 7-11 of 24 )
“Hated every moment”

Braemount House

21 Aug 2007
3/4 found this review helpful

I have just stayed at this guest house with the emphasis on the word house as i feel this all this property is, the start of the break began with me phoning ahead to say we would be early as we were able to take a days holiday, were the 2 rooms available and the were so we went to check in.

On arrival we found that the house was undertaking building work which we were not informed about. The lady on arrival (do not know her name was not introduced) asked which room was which as i had ordered 2 and who wants what room then. We then went out for the day, on return we decided we would drink the champange that i had ordered so i asked for an extra 2 glasses to which i was told they are on the landing and to get them myself, not even an offer of help or to hold the door while i carried the bucket of champagne and 4 glasses outside.

Throughout the night the hotel was very noisy and we were woken up alot. I imagine this is because the walls are just normal plasterboard internal walls and wafer thin.

When morning came we were woken up by them getting ready for breakfast from early on and the room was freezing, we had the radiator set to on but they did not have it on, it is controlled by there house control. This resulted in the child been freezing and her lips were blue.

At breakfast we were given toast and asked which breakfast and which hot drink, we were never offered more toast, my plate was taken away with mushrooms and tomatoes still on it but wasnt asked if i was finished, we then went to the room whilst 2 of the guests remained at the table, the lady then said am i a plate missing to indicate we had actually stolen her plate!!

When we were getting the room ready we heard her complaining to other guests about previous guests and how the turned up for dinner at 9.40 which leaves her no chance to get her breakfast and this is her own house. How people have left fag ends on the garden (designated smoking area without ashtray). She kept telling these people how its her house and if the dont like it stay somewhere else (I would highly recommend this).

On leaving i was asked for payment and the husband said we noramlly take the first nights deposit, i said are you sure you have i dont want to not pay, so we checked with his wife and she said "no we havent took payment you need to pay" rudely. So i paid and left now on return i have checked my statement to clarify this and they did take payment for the stay. We werentasked anything on how my stay was or was breakfast nice or notihing.

When phoning to clarify been charged twice she said i am busy can i phone you back i replied yes and she said bye, obviously without knowing who i was or what my number was so i said do you want my number, no i am in the middle of something phone back tonight. I would advise anyone not to go to this hotel.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — It should not be a hotel, it should have remained a house and she could have kept it as her own way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveller1985's Summary
Date of Stay: August 2007
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 18-24
Member since: 21 August 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £85 (year-round)
“Thoroughly enjoyable”

Braemount House

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5 of 5 stars
monmouthshire
20 Aug 2007
1/1 found this review helpful

Great place to stay.

We thoroughly enjoyed the hearty breakfasts.The room was elegantly furnished and equiped with all the modern amenities.We were only there for the weekend and did not have time to sample the vast video/dvd collection.

For us it was an ideal location ,just away from the hustle and bustle but only a couple of minutes walk to either Bowness or Windermere.Last but not least, our hosts made us very welcome.I think we'll be back!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ossieallan's Summary
Date of Stay: August 2007
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 20 August 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: £85 (year-round)
“Lovely place, lovely people - Great Breakfast!”

Braemount House

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5 of 5 stars
Manchester, UK
13 Aug 2007
1/1 found this review helpful

Excellent stay.

Really friendly hosts who make you feel right at home without being too intrusive. We were welcomed with a glass of wine and some snacks. The hosts offered lots of advice on walks and places of interest and seeemd genuinley interested in sharing the Lakes with us.

The location is superb, just between Bowness and Windermere - lots of restaurants and bars. Parking is restricted but there is plenty of space infront of the building anyway so not a prob.

The accomodation is spotless, we had a ground floor room which was due to be upgraded but was pleasant none the less.

Overall the accomodation is being upgraded and the newly refurbed breakfast room is superb - can't wait to go back and see the rest.

The best thing about the whole weekend was the breakfast - full English, not greasy, freshly cooked and even seconds if you could manage them! The other guests were friendly and the whole place is laid back.

WIll definitely be back!

Kelly and Jon

  • This TripAdvisor Member:
    • Liked — Breakfast!
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kellyrocket75's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 13 August 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Older Travellers, Families with Small Children
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: £85 (year-round)
“third time lucky”

Braemount House

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5 of 5 stars
doncaster
12 Aug 2007
1/1 found this review helpful

I have stayed in braemount house for the last 2 years on seperate weekends and have had an absolutely fantastic time on both occasions!
My partner and i have stayed in the same room (room 7) on both occasions and have found the facilities in the room well above average!
On our 1st trip it rained all the 1st day and we couldnt get outside at all so had to stay in the room all morning and afternoon but we found more than enough to do (ie; dvds-videos-4 poster bed?)
Duncan and Janine are very welcoming and helpful and the breakfast in a morning is to die for!
As ive said my partner and i have stayed for the last 2 years and we were just talking about our 3rd stay at braemount house the other day and will be booking soon as we wouldnt dream of going anywhere else in windermere.

  • This TripAdvisor Member:
    • Liked — location-food
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tryptych69's Summary
Date of Stay: September 2006
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 12 August 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
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Average price*: £85 (year-round)
“Four star???”

Braemount House

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2 of 5 stars
West Midlands
5 Aug 2007
1/3 found this review helpful

Although a clean Guest House with nice furniture I don't understand why it is given 4 stars. Our bedroom was cramped. The bath was so narrow an adult male would not have fitted in it and the shower screen inadequate which meant the floor was constantly soaked. The fan was not working in the bathroom and as there were no windows in there it meant it was constantly steamy and unhygenic. There was only one window that opened slightly in the bedroom. Luckily the weather was cool during our stay. The blinds were inadequate and let in too much light. There is only parking for a maximum of 4 CARS. The owner's response is to park on the road which is extremely narrow and already packed jam with them. There was also a bad atmosphere created by the owners who kept rowing and this made me feel very uncomfortable and unwelcome. I wouldn't recommend this place.

  • This TripAdvisor Member:
    • Disliked — I didn't think it deserved 4 stars, it was just average in terms of quality not 4 star!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nojiggerchick's Summary
Date of Stay: July 2007
Member since: 05 August 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Management Response
sybilWindermere, owner
(Management representative)
10 Sep 2007
we are sorry to learn of the comments placed by the reviewer we only wish
> the person writing the report had the decencey to address us directly with
> any complaints they may have had whilst they stayed with us.
>
> When booking a room it is advisable to make yourself aware of the award
> system, if you want a 4 star hotel please dont go booking a 4 diamond guest
> house and expect the same facilities, whilst we give a very good service as
> our other excellent reviews on trip advisor can testify, we can not offer
> the same as a 4 star hotel, we go along way with complimentry tea scones or
> wine on arrival, dvd,cd etc in the rooms use of spa and leisure club, we
> even have a silver hospitality award because of our warm welcome and
> personnel service throughout your stay so we must be doing something right.
>
> if something breaks in your room during your stay and lets face it
> things do from time to time and you dont inform us how can you expect us to
> repair it, letting us know by a poor review doesnt seem the way, in the
> respect if you are unhappy with a room LET US KNOW then we can address the
> problem and make your stay happier,
>
> we have parking for 10 cars perhaps the reviewer didnt find the rear
> carpark or they didnt feel up to driving around the back of the guest house.
>
> I run the guesthouse myself at the moment my husband at present is working
> on a different project, perhaps the reviewer heard another guest arguing it
> does happen
>
> Perhaps the reviewer was uncomfortable and unhappy not knowing the
> difference between 4 star and 4 diamonds as regards feeling unwelcome i know
> the reviewer in question and would ask her to remember me staying up for
> her very late arrival near midnight to welcome them in with a glass of wine
> also i might add answering any questions they had about the area and taking
> an halfhour explaining and drawing maps for a walk
>
> i would ask does this sound unwelcoming, we have been at braemount for 6
> months and are developing the facilities new lounge etc and hope to offer
> evening meals later in the year all for guests comfort and pleasure so
> would ask everybody and especially the reviewer to try us again
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £85 (year-round)

Reviews of Braemount House

( 7-11 of 24 )
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Braemount House Address

Sunny Bank Road, Windermere LA23 2EN, England