The dead flies and cobwebs hanging from thr kitchen windows which greeted us as we parked the car should have forewarned us of what to expect . On arrival we were expected to carry our cases up two flights of narrow stairs to a room in the eaves. On sitting on the bed we discovered that the mattress was very old not on a sprung divan base and crunched and sagged horribly.We asked for the room to be changed and got a frosty response that the hotel was "choc a bloc" and it was impossible.We had an uncomfortable sleepless night, there were no tea or coffee making facilities in the room, we were eventually brought cold early morning tea.The weather was cold and wet and at no time was there any form of heating in the room.We complained again about the dreadful bed and were
told the maintenance man would look at it. He told us in no uncertain terms that a new mattress wasdefinitely required. We went out for the day to return to find nothing had been done and we were studiously ignored by the staff.We therefore spent another sleepless and uncomfortable night. The food was as disappointing as the accommodation. The breakfasts were cold; greasy "Lakeland" breakfast consisted of a runny pale egg ,flacid undercooked small piece of bacon "half a thin slice of black pudding with a revolting pile of greasy potatoes and a chunk of browning apple also soaking up the grease.We had a very long wait for the toast which was unbelievably stone cold, as was the tea which accurately would be described as tepid.As we were booked in for four nights we were appalled when we discovered that there was no change of menu and we were expected to eat the same dishes each night.There were no beef dishes no fresh crab or sea food and the only vegetables were little more than garnish.We found the food to be silly , messy and unfresh. The scallops were grey and tough. We were amazed at the skill of a chef to slice one stalk of asparagus in half, yes one half of a piece of asparagus per plate. It became almost farcicial when small amounts of poor quality generally cold food were served on enormous square or oblong plates (presumably as an attempt to be fashionable) which were too big to fit in the place settings. We were told we had to be in the bar for canapes thirty minutes before the meal (although we had to wait for one hour) but the canapes were carefully counted out i.e. rationed to one per person of each of two small soggy items.
In addition to all of this we had taken our small dog which we had been told was welcome at a charge of £5 per night and on the second night and morning we and the dog were attacked by a dog said to belong to the proprietor every time we set foot outside our room on the second floor. We had booked for four nights as part of a special celebration with a group of friends
but after these experiences we had no alternative but to check out after two nights .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine