when visiting the website and looking at the photographs, you are drawn in to a make believe world of luxury, the luxury suites are enticing, each has its own unique theme and are billed as a world of luxury that includes spa baths and bose docking stations for your i-pod, so one believes that one will get what one pays for.
the journey to the Hotel from Home had been a bit of a wash out due to it raining almost constantly all day, still our expectations weren't dampened by the trip....but!! what we were not expecting after we had checked in at reception, was the equivalent of riding a Big Dipper with the amount of stairs we had to either climb or descend on our way to our luxury suite....which i might add was not part of the main building but was situated at the rear, and trying to carry a suitcase in one hand while holding on to a bannister with the other is no mean task....
but i suprised myself by not falling down the first flight of stairs we encountered, then it was out in to the back yard....ooops its a luxury hotel, i mean courtyard, were we encountered 3 more steps, this time upwards, then across the back courtyard and up a flight of outside stairs to the door of our much awaited luxury suite, all the while being aware that both my wife and i almost banged our heads on the roof guttering which is quite low to the side of the door into the Luxury Suite,( this is due to the stairs being on the outside of the building) but once your made aware its there, you wont forget about it,
we were allocated room 15 "the Elderwater Suite" which was exactly what we were wanting, but the room was just that, a room, it had a settee with a blanket over it and a small coffee table in front of it, so this entitles it to be called a suite, the TV was drooping down towards the floor, and when i tried to right it to a more pleasant to view position, it slowly drooped (bit like myself at this point) towards the floor again, so i decided that i had better not touch it again, the main door itself did not have any kind of curtain over the glass (other than a floor to ceiling curtain for drawing at night) to allow a bit of privacy, should you wander around the room in a state of undress....or not as the case maybe!!
we had travelled to the hotel with some friends of ours, (actually my wifes sister and her husband), we arranged to meet in the bar for a pre dinner drink, the wine on offer was fine (no not FINE WINE) i mean it was pleasant enough to drink, but there was no draught beer or lagers on offer, though when we did ask for some lager, we were offered bottled lager from a fridge under the counter....again for a supposedly luxury hotel, the bar left a lot to be desired as the choice (though ok) was limited...but in the hotels defence one could have champagne with your breakfast (free) if you wanted, so not all was a complete loss.
ok back to our Luxury Suite....the room itself is smaller than the photograph looks, but then again this is true of most rooms when photographed professionally, the bed was fine as was the room and bathroom itself, the bathroom was a bit small but it was clean and well maintained, the spa bath itself was big and deep with enough room in it for two people to enjoy a relaxing spa bath.....the problem was when we came to run the HOT water to partake of the Luxury Spa bath....there was NO HOT WATER!!!!!
with the room not having a luxury phone to contact reception we were left with 2 choices, traverse the Big Dipper Staircases again!!!! or use my own luxury mobile phone, which i had the foresight to bring on the trip...phew!!!! was i lucky...or not!!
the receptionist, who i might add was a very pleasant girl and very patient with me as i explained my frustration at not being able to have a luxury spa "HOT WATER BATH", she told me she would investigate the problem and call me back...alas the investigation must have took a long time because i eventually re-phoned her on my Luxury Mobile and after a brief but pleasant rant down the phone about my not being happy, she elegantly but rather smugly told me "well i have hot water in my taps here in the kitchen"...to which i replied "bully for you, at least one of us is happy"
do i sound cheesed off, well i am...or i was, ive calmed down a lot now since i arrived back home, i have had a long HOT BATH and all is well with the world, which is more than can be said for the Windermere Boutique Hotel
if you are in anyway disabled or you are not too good on your feet, then my advice is steer clear of this establishment, you will be hard pressed to find any disabled friendly ammeinities, but if you like a cold bath then go for it....you wont be disappointed
and last but not least, on the morning of us leaving, we were checking out and the very friendly lady on reception asked if everything was ok during our stay, my wife said everything had been fine, but that the water wasnt hot when we had wanted to have a Luxury Spa Bath...."yes i heard" she replied, "but you cant please some people can you" she added, my wife said "i know but he's only happy when he is complaining", to which the lovely Luxurious receptionist replied " WELL HE IS A MAN, WHAT DO YOU EXPECT"
- Also Known As:
- 21 The Lakes Windermere
- 21 The Lakes Hotel Windermere
- 21 The Lakes
- 21 Lakes
- Windermere Boutique Hotel Lake District
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