Don't be fooled by the internet pictures and blurb. This is not a boutique hotel, but a below average b&b. The fixtures are poor quality and the room we had was small and cramped. Our bedroom had dated pine furniture, not what you expect from a boutique! The only good thing was the huge spa bath, but even this was spoiled by the bathroom itself - cracked tiles, toilet right next to the bath. We arrived to people complaining about their room given the price paid and were a bit worried. We had every need to be! Breakfast was poor in a cramped setting - no way would I have considered dining here at night.

You can get much better in the lakes for a lot less money. Interesting to see the management response to other reviews is that they have high occupancy and repeat business - the high occupancy I'm sure is from people who have seen the internet.

I felt cheated by my experience here given the amount of money paid for the room.

Wouldn't return in a month of sundays

Myself and my Girlfriend stayed for 2 nights in the superior regal suite, we really enjoyed our stay, staff are polite and friendly, and could not find fault with the hotel. Was shocked at the amount of negative feedback might be the pricing some people expect more?????

We have just booked again today!, ( absolutely loved the spa bath) staying midweek this time and the rates are really excellent.

We think that its a lovely place to unwind.

Just got back from a 2 night stay for my and my wife's birthday. Our room, the new contempory suite, was perfect. Just as it looks in the picture on http://www.21thelakes.co.uk/. Just one niggle, that seems to be an ongoing problem. On the first morning, we had no hot water in the shower and later that evening another guest had the same problem. The receptionist told me that it often happens and she no longer calls out the maintenance man as she is now an expert on boilers herself! In fact, during our evening meal she talked about nothing else but boilers!!

The meal itself was adequate for £24 per head but i would recommend everyone book a table at the Postilion Restaurant instead. It's 10 mins walk down the hill in Bowness, the food is to die for and its only £14.95 for a 3 course meal (though with wine, water and a glass of lager the bill for 2 came to £60).

All in all, at £100 per night, the hotel is probably not twice as good as you could get for £50 but ,for a special occasion, its worth splashing out a little.

After reading a few of the reviews I was a little apprehensive about what to expect from the hotel even after hearing good reviews from work friends who've stayed there. Any reservations I had were soon quashed though as we found the hotel, our room in particular very nice. Both receptionists were very friendly and only too eager to help. Our stay wasn't without a little problem... on our 1st night we couldn't get any hot water from the shower, we weren't overly bothered tho as the large jaccuzzi bath was a novel change from a shower. This problem was sorted the next day by the maintenance man after mentioning it to the receptionist.

Our room as I've said was very nice and cosy, the 4 poster bed was really comfortable, tv was good the tv in the bathroom was a nice feature and the outside hot-tub was very relaxing set in your own small private garden.

Our only complaint when checking out was that on our last morning we had no hot water from the shower, jaccuzzi bath or sink, when we mentioned this to the reception they were full of appologies and knocked the charge off the breakfast room service (which in it's self is a nice added bonus getting a good choice of breakfast brought to your room)

All in all £240 for 2 nights in Windermere, £4.50 for 8 cans of Warstiener... drinking those cans in the hot-tub in the snow...
PRICELESS!!!